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March 2024 by Michelle
Wonderful place!
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March 2024 by larry Sanchez
Clerk knew what I was talking about and took me right to the product
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February 2024 by Lisa Freeman
Katelyn helped us to find just the right avian vitamins for our bird that we had completely overlooked on the shelf. Wonderfully kind, helpful service.
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February 2024 by kaili gutierrez
Good service, slightly overpriced products but effiecenr products
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February 2024 by Timothy Lavrouhin
The associate helped me select a toy for my friends new kitten. She was knowledgeable and friendly.
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February 2024 by John Whitside
Low on inventory ,did not have my usual dog food. I used a different one. Good other wise.
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February 2024 by Domingo Quintero
The ladies where very friendly made u feel like u where at you home store, not like those other places
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January 2024 by Sarah Peterson
Buyers beware! Check your bank statements. I went in and purchased some treats and a dog toy. When i went to pay the female employee said that my payment didn’t go thru and had me do it again. Then she said the payment went thru. Well my statement shows I was charged twice for my items. I contacted the bank immediately to have these charges reversed. Just be vigilant. That is why I am posting this.
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December 2023 by Cynthia Trosper
Store is small but filled with merchandise
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November 2023 by CAROL VOOGHT
They usually have what I need but absolutely EVERY time I go into the store looking for something I can NEVER find an associate to help me locate an item?
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October 2023 by Janine Pepperdine
Always a pleasure going to this store. Very clean and well stocked
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September 2023 by Adam Gonzales
Good selection, friendly, helpful people. My dog loves it here!
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July 2023 by Valerie Masi (Best Paw Forward)
I was in Big Bear, Ca. For a get away. Our dog was recovering from Pancreatitis and he started throwing up the food the Vet put him on, so I went to Petco and this young woman ( I wish I could remember her name) was so helpful. Her dog had sufferd from the same thing and understood how important it was to find a low-fat food. My dog has other medical issues that made the search even more difficult. She took the time with me and her knowledge of the different foods was impressive. All the staff in that store were impressive and very friendly. I’ve been to a lot of Petco’s and this store is the best I’ve been in.
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June 2023 by John Monty
The people at petco are amazing in Big Bear. We always visit when we do laundry and they are always super professional. We always buy our dog food there. They have a huge variety of products and are always helpful. They also have training program for dog and owner. Can't wait to attend it myself. I need a re-education on dog training and I think its going to start at petco of Big Bear.
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May 2023 by Trish
You should probably drug test your employees because Michelle Tuthill use's coke every 20 minutes to get by. I should report her to corporate but it's all good.