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May 2022 by Candola venderaz
I went in to upgrade my phone and Liza gave me all the best information I could ask for and was very kind and understanding, great customer service and store overall
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May 2022 by William henderson
went in today and Julissa gave me great customer service and great advice and recommendations for my new phone
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April 2022 by Jade Tartaglia
I stopped by earlier today, and the persons name who helped me was Julissa and she was a great help. She got me a new phone, case, and screen protector and it was the easiest part of my day. It was a huge help.
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April 2022 by Allen Jenkins
Jullisa was very patient and understanding with me as I'm quite the novice when it comes to this. Not only was she helping me, she was helping another customer at the same time. Quite the multitasker. She is a great one. Don't lose her. Very professional.
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April 2022 by Randy Rivera
They were a tremendous help in trying to get my phone fixed.
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January 2022 by Salvador Cortez
Amazing customer service. Fast and knowledgeableIn any problems you have on your device.Thank you bishop Verizon
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January 2022 by Dorene Heylek
Liza was/is fantastic although I was there for some time she never gave up but searched every avenue available in order to solve the problem. It turned out the problem was not with the new phone but was due to a change 3-years earlier in the account of which there was no way for her to have known. Last resort was to call Technical support. She never got upset, stayed professional until the problem was solved. I would recommend her to assist you as a customer. All of the people are knowledgeable and can help you with whatever you need.
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January 2022 by Verly Talas
Went in our local bishop store and Julissa helped me with my huge issue with my phone. She was so patient and didn't give up until we were able to transfer information to a new phone. We were successful and I'm so very grateful for her time. Thank you again
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January 2022 by Jessica Younger
We had so much anxiety about getting new phones because we are not tech savvy and we were worried about losing data when we traded our phones in but Julissa made this anxiety prone visit more pleasant then we ever could have expected. She was so knowledgeable about the whole process. My sons phone was so old and broken but she got everything transferred so smoothly I had planes to spend hours there we were there for maybe 40 minutes such a weight off our shoulders to have new phones that have all of our data on them
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December 2021 by Norma Ross
I went in to our local Verizon store to trade in my older phone..... I felt very fortunate to get Liza as my very own personal helper !!! Everything went smooth as I was promised. Didn't lose any of my information or PICTURES from my older phone. Thank you so much Liza...
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November 2021 by rejetta wade
Was not aware that my replacement mini wifi had been delivered to the store. Instead of calling me to pick it up, they sold it. Now having to wait for one to be delivered to my house, approximately 6-8 weeks. Not good customer service in this instance.The ladies in the store receives a 5, the person who sold my device gets a 0.
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November 2021 by Ryan Marshall
Outgoing staff and very knowledgeable. Willing to help out with different challenges and topics. Very honest about advice and finding the right solution.
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October 2021 by Google user
Nora was extremely knowledgeable and and knew the true meaning of customer service. She explained my options, found discounts and was incredibly personable. She made me feel important and was there to get me the best in equipment that will meet my specific needs because of my job. She listened to my needs and got me what I wanted not what she thought I should have! She was super efficient and walked me thru the basics of my new phone before I left and said to call her with any questions. You are very lucky to have such a personable and professional employee! I will be recommending her to my friends.
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September 2021 by john budrecki
The Verizon store representative balanced three customers and was able to help me with my needs
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September 2021 by Mike Bossick
A shout out to Jymie who helped me twice. She is knowledgeable and efficient and friendly. Definitely helped to turn a bad situation into a good one.
