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January 2024 by valentine king
Admittedly, I don’t live in California, nor do I fill at this pharmacy. I am a pharmacy technician in Washington state, and as a fellow pharmacy employee, I am appalled by the behavior of one of the pharmacists that works here. We had an issue with a transfer not being received, and instead of understanding that all electronic systems are prone to error, the pharmacist on duty yesterday, January 11th, decided to berate my coworker for something entirely out of their control. If your workflow is so backed up by this issue, why are you wasting time venting to someone who is only trying to SOLVE it? You’re dealing with acquired scripts from a Rite Aid closure? So are we, and we still manage to be respectful of other pharmacies! I would recommend this pharmacist see a therapist instead of taking out their frustrations on those who understand all too well how unpleasant this line of work can be. Shame on you. Do better.
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December 2023 by M E R
Literally worst EVER! Not only is the store meh with minimal selection, but with 3 people ahead of me (the only lane open) I stood for 15 minutes and the checker only got one person through and not just because he left his check stand to do something for another customer. Why didn’t I use the self checkout you might ask… because I was trying to buy some alcohol. I finally gave up and ditched the alcohol for the self checkout. The machine freaked out on my lemon and froze up, saying help was on the way… well the only help was helping the checker with a gift card, so after another 5 minutes he finally came to help. WORST grocery shopping experience. We stopped here on our way to Mammoth thinking it would save time. Instead we spent 10 minutes getting groceries and 20 minutes checking out. Nightmare. We should have taken the extra two minutes to the store in Mammoth, which was likely busy, but I’m guessing MUCH faster!
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September 2023 by Katherine Knox
So helpful!
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July 2023 by L F.
The staff at Vons Pharmacy definitely know what they are doing! Professional, caring and very helpful. I recently moved here from another County, I started using a local pharmacy and there was some confusion in my prescription billing. This pharmacy informed me there was nothing they could do?? I switched to Vons and the Pharmacy Staff took care of the situation and got it under control, with a lot of time and patience. Thank you so much! You guys are great.
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March 2023 by Juan E.
I understand when one register isnt working but when two go down at the same time, come on. That wasn't the real issue, the female asain " Jenny" has a major attitude and doesn't even offer to help, that was the perpetual cherry on top. Then when both registers don't have a simple 60 cash back and we have to wait for a manager and still an attitude...not ever coming here again
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March 2023 by Stacy Hoersting Sparrow
They falsely advertise on DoorDash. Pull the store off the app., already.
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February 2023 by Trisha J.
wow, i am amazed that customer service at this pharmacy is a lost art. I was nervous approaching the counter as the tech was so rude to the person in front of me. I saw tears as she walked away. She was only asking a respectful question and they made fun of her. When it was my turn, the same thing happenned!! I was made to feel stupid for asking about medications and refills. I would strongly suggest some manners and respect training for this staff. I get it that they might be overworked, but rude and belitting is still "bullying" no matter what the profession. so upset by my visit that I might change pharmacies.
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January 2023 by Alexander Calzada
Because I like shopping at vons
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January 2022 by Paul Arslan
Everyone in this department are the best of the best. Never unpleasant or rude . Always have my stuff ready when I get there. Got my Covid-19’s booster shot there. No problem whatsoever. Thank you to the staff for your wonderful service.
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December 2021 by Amber
Poor customer service skills! Take your business else where! Dwayne's Friendly Pharmacy is a much better place.
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October 2021 by John .Stevenson
Went in for 2nd Shigles shot and they mistakenly gave me a second flu shot. I did not find out until my Doctor's office called them for info.
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July 2021 by Dennis K.
Store was neat and isles well marked. We found what we needed at pharmacy section and while there picked up a few things in the large grocery area. Pharmacy is located within the food grocery store. Check out was quick and easy.
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November 2020 by Frankie Bush
The Vons pharmacy team, is absolutely the best group of individuals who truly care about you as an individual and your specific medicinal needs. They remember your name, your situation and go way above and beyond the meaning of customer service. They have recognized conflicts of taking certain medications together with my medical condition and the potential harm it could cause. Stuff that Doctors should catch, but got overlooked. They definitely got your back and that's huge for me.
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October 2020 by Deena D.
Professional, friendly and convenient! They always remember me, which makes me feel good.
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July 2020 by Crystal Lawter
Great sandwiches from deli. Excellent customer service. Store is doing well with one line to all open cashiers for quick check out during Covid.