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February 2024 by Randolph Do
Awesome experience because of Miquella's help & a great rental car.There was a crazy storm for about 2wks straight and this Enterprise is very close to home. First time renting a vehicle ever so I wanted something luxurious. Originally, I wanted the Audi A5 but on the day of rental, a representative called early to inform me it wasn't available and an Audi Q5 or Mustang were my options. I picked the Audi Q5 to enjoy the newer Audi interior and it was also a blessing in disguise because the storm flooded the streets so this SUV did great!Miquella handled my transactions smoothly and answered all questions with enthusiasm. I'll definitely rent another vehicle here next time, thanks lady! ?
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February 2024 by mike baumgartner
So I bought a new Van there. I picked it up Today and I was told. I would get a full tank gas. And I only got 3/4 of a gas. And then so may buddy tell me they only give you a quarter of gas. And I was lucky to get three quarters of a gas. Not sure That's o k . I'm in that the staff was very nice and polite.
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December 2023 by Nicole C
We got a rental through our insurance due to our car in the shop from a car accident . They didn't have the size car our insurance would cover at 100% so we had to pay the difference. Other locations that we have used through our insurance provided a free upgrade since they didn't have the car size needed. I WILL NOT use this location again!!UPDATE: Miscommunication, everything is good. Happy customer!!
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December 2023 by Walter Bryant
Everyone at Enterprise in Bloomington was very professional and helpful. The car I rented was clean and well maintained. It got terrific fuel mileage as well. Thank you.
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November 2023 by Susana Rizo
There are very nice associates to help you in your every need of a rental. I recommend anyone in need of a car to go therethey will have what you are looking for at good prices. They will accommodate your every need
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October 2023 by Veronica Sanchez
DJ is the best! He's professional, and has great customer service. He will make sure you're in great hands and makes everything go smoothly in renting a car. The staff is also very friendly and welcoming when you enter the building even when it's busy. I will continue on coming back to this location.
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September 2023 by Cooking Jewelz with Diamond
First, let me start off by saying MELVIN (short and stout Hispanic guy) was really rude. We weren’t even greeting upon entering. The purpose for our visit was swapping out our Tahoe because the car was infested with insects. Instead of being nice and helping out, he did the complete opposite. I’m calling corporate right now as I type this for this l***** However, IVAN was amazing.
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September 2023 by Santiago Baltazar
I switched my cars like three times because I wanted to try different ones and insurance covered it. They’re very kind about it and the cars ran great recommend them highly.
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September 2023 by Manuel Moore
DJ did an amazing job from start to finish. Was able to get me in a larger vehicle with having to break the bank. I will for sure make this my go-to spot for my next rental!
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August 2023 by Julio Contreras
Great place to get your Rental, professional and reliable. Ty
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August 2023 by Charles Osterday
Not many vehicles to choose from, sales people weren't very helpful, just tried to push whatever they wanted on us, not disclosing they had other cars available till we were ready to walk out the door, then clapping and shouting woo hoo, when we finally decided on the car they were holding back, very concldesending! pretty poor management!
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July 2023 by Olajuwan Randolph
Very nice people who do wonderful customer service with reasonable pricing
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May 2023 by Dee Moreno
I bought a car from here , 2 weeks later I was hearing something loud in the engine. They told me to go to pep boys to check it out. Then pep boys told me that’s just how Hondas r suppose to sound. So whatever I took their word . Now it’s been a year and pep boys or enterprise says they can’t help me. And again , tells me I need to go to pep boys because I didn’t get the extended year warranty. If i would have known this car was going to get worst , I would have took the car back to enterprise. Then enterprise has the audacity to tell me, “ well if I was concerned about the car, why didn’t I bring it back to them”? WHICH I DID, TWO WEEKS AFTER!!! All they did was send me somewhere else.This is my 3rd car I got from them and never had a problem, but now when something is wrong with my car, they don’t want to help. I won’t be buying anymore cars from here anymore or recommend anyone else
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May 2023 by David R
Came in this morning after a tuff work out at my boxing facility so I looked a bit homeless I can say. Soon as I walked in I was not greeted just treated with pure disrespect by the black girl at the front desk with the supposed name of autumn. I asked her for her name and she walked away from me and stated she has no time for this. I spoke to a guy at the front desk which I thought I'd get a bit better customer service and I was completely wrong. My insurance had reserved a reservation for me and when I gave him the reservation number he explained I had no reservation and he didn't have any vehicle available but the customer before me was told there was 2 vehicles available. See how that didn't add up. Either way I didn't let that affect me at all I just called my insurance went ahead and went to the location in Fontana location. Don't usually leave reviews but I just want people looking for a place with respect and great customer service this is definitely not the place. Then again there's a reason there working front desk at enterprise making minimum wage due to there life choices. Not demeaning anyone just a fact.
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May 2023 by Nikia Owens
With 100% certainty, I will be returning back to the Enterprise, Bloomington branch on Valley. One of the best rental car locations that I’ve ever interacted with. It’s nice to experience people working that actually enjoy their profession AND each other.My experience with the staff was highly-appreciated. Welcoming & Friendly customer service upon arrival (if when busy), well-knowledged staff, a variety of vehicles on the lot and staff takes pride in accommodating the customer and providing top-notch customer service.Big shout-out to Melvin, Karla, Autumn, DJ and the entire Enterprise Bloomington, staff. You rock! My rental experience and weekend out with the family (in the vehicle) was priceless…thanks again.
