-
November 2023 by MiMi
The best auto maintenance experience I've ever had! Friendly, helpful, accommodating and they didn't waste my time with any unnecessary work. Definitely my new go-to.
-
November 2023 by Isla Carl
Ronnie was exceptional to work with! I was coordinating overdue service for a family member's vehicle via long distance and he responded promptly via email, phone, and text, keeping me apprised the entire time. I really appreciated him letting me know what was critical and needing to be addressed immediately as opposed to items that could wait until the next check up. He was honest, upfront, and professional. I was beyond impressed so took a 2nd vehicle in the next day. I recommend Bonita Valley Auto Care as the #1 Auto Care in San Diego.
-
November 2023 by Mark Barret
Ronnie in service is excellent. There are not enough stars to convey our appreciation of how he has made us feel. His dedication is a reflection of his philosophy, placing the individual as the most important person in the room. He straight up, tells you the status of your vehicle, what needs to be done and, most importantly, what does not need to be done. Over the years he has consistently treated us with the same level of dedication and professionalism.Service: Oil change
-
October 2023 by K O
I had a rattle coming from my exhaust and when they put it on the lift it turned out to be a broken metal fastener. They replaced it and sent me on my way free of charge.I really appreciate that type of honesty. They didn’t try to rip me off and for that I will be a life long customer.
-
October 2023 by Rachelle Dittrick
Service was excellent! Let me first start by saying that car problems are one of my least favorite things to deal with. My main point of contact was Jose and he really went above and beyond- making calls and really hearing out my concerns. Whatever's going on with my daughter's car is complicated. I think it was Jose's expert experience and honesty that really helped me make the right decisions about the car. He saved me potentially $1000’s!! I felt he treated me with respect and really had my best interest at heart.
-
October 2023 by Carmen Parra
Ronnie and staff were friendly, courteous, and prompt. My car runs like new. I highly recommend their shop. Thank you guys.Anna De Cima and Carmen.. ?
-
October 2023 by Elisa Panian
Jose and Ronnie are always helping and doing their best to take care of customers. I’ll always take my car and my daughters’s vehicles to this shop. When people asking me about a good mechanic, I recommend Bonita Valley Auto CareServices: General repairs & maintenance
-
October 2023 by Gloria P
This place is great! They are kind and courteous. They even checked out my car for free and recommended certain services I needed. I got an oil change and was able to save $20Service: Air & cabin filter replacement
-
October 2023 by Jonah Weber-Ford
Really good service and repair that was well done. I would say best service at an auto shop received, I would have just liked a bit more communication regarding updates on time frames for being able to pick up the car. That’s more nitpicky and we don’t live in a perfect world, so I still would recommend the business.
-
September 2023 by Wendellyn Balancier
My light burned out on my 2005 Prius, it would have cost almost $400 to change it at the dealer, cost just over $200 at Bonita Valley Auto (it's a very difficult light to change). It took them a long time to change it as you need to remove the front of the vehicle.
-
September 2023 by Scott Warlop
Ronnie at the front counter is very knowledgeable and helpful. Quick, and reliable work done to my bmw. Thanks!
-
September 2023 by Moraima Simmons
Husband took car for oil leak fix which wasn't fixed after keeping car for 7 days the first time. Car has had to be returned a number of times to address the same issue. After the most recent return he was advised to keep car to monitor for residual leaks. We have had every seal or gasket replaced that we were told was leaking,so we feel they never isolated the true source of the leak, but we have paid thousands of dollars to have them replace unnecessary gaskets or seals. They initionally performed a dye test to locate the correct source which failed. we feel that any garage mechanic could replace a part one at a time until they finally get to the right one, which doesn't speak well for the professionalism of the technicans at this business. We currently have the car back to monitor for leaking and were told if it does leak to return because the only gasked that has not been replaced is the valve cover gasket. More money!!!! Each time the car returns it is kept for days at a time with with negative results on correcting the problem. Do not recommend other customers with this oil leak issue not use this business to find and correct issue unless they are ok with spending a large amount of money, loss of use of the vehicle for extended periods and a exceptionally large amount of their time and energy.
-
July 2023 by mannyiceman2000
Very happy with the service I received from Ronnie. We had our Jeep Wrangler break down on roadside. Called AAA for tow they said that Bonita valley Auto care was an approved repair place. Called them as waiting for tow talked with Ronnie about my Jeep coming in via tow and that we were from out of town staying at nearby RV campgrounds. Ronnie told me not to worry because after the repair they would come pick me up at campgrounds so I could get the Jeep. Before end of the day I was back in business on the road again. Thanks again for the help
-
July 2023 by Na M.
Leaving a review for Bonita Valley Auto Care maybe the easiest thing I do today. On the freeway and this happened (see photos), spoke with Jose, got a great quote, dropped car off right before they closed car was ready first thing the next morning. I highly recommend you checking them out. Great service! Reasonable Prices!
-
June 2023 by Bruce C.
Problem solved. It was the new battery which was faulty. Complete diagnosis with the problem solved. Did not try to push a new battery on me but rather recommended I return it to the place of purchase whichI did without issues.
