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August 2021 by Dennis Gerrits
This is just an ATM
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May 2021 by Karyn Hawkins Keyser
I think it's pretty stupid that in these days when your clients have multiple accounts you don't try to help when a check gets sent to the wrong one. Your just fine putting the money in and ripping it out after putting it the wrong one. Would it kill you to notify clients that you've done so , so they don't bounce checks or miss payments. Not the first time this year that we've had a issue with mfcu. Possibly the last, as I may just relocate everything.
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May 2021 by Scott Piddington
I started my membership with Mission Federal Credit Union in 1976. I am recommending Mission Fed because over all those years my experience has been generally good. That said, I did have a bad experience at the Poway branch recently. I was charged twice for an international wire transfer. The branch manager, and the vendor that I wired the funds to each blamed each other for the “mistake”. I explained to the manager that I am just the consumer, and I trusted that they would know how to perform the transaction. That didn’t happen, and I had to pay an additional $40, for a total of $80, to wire funds overseas. Even though The Poway branch is much closer to me, I will be going to the Rancho Bernardo branch from now on since I have never had any issues with them.
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March 2021 by Robert M
Covid regs limiting people in branch. Felt safe
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February 2021 by Kathryn Becerra
Just an ATM
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January 2021 by Kayla Monique Harris
Went viral on a video. Had gotten my payment for it direct deposited. After the whole day going by I decided to go to the bank and withdraw a little and they instantly flagged my account and took my funds as if it’s impossible for someone to go viral in 2020/2021. Like it’s impossible for someone to get paid for a viral video. That’s ridiculous and now my money is on a general hold even though the money was ACH deposited straight from Snap Inc.
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October 2020 by Dennis
This is just an ATM
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August 2020 by Abdul Siddiqui
Misinformation & misleading borrowers. Do not get loan through MFCU. Got my mortgage through them two years ago, account in good standing. Requested removal of PMI, about $100+/month after LTV reached 79% less than the 80% allowed under the Home Protection Act. Told to get an appraisal for $450 and LTV now has to be 75% in order to remove PMI or wait until LTV reaches 78%, which is $10k reduction in principal amount. Also, did I mention that two different MFCU reps had mentioned that once LTV drops below 80% as long as account is in good standing, PMI will be removed. Shady practice to absolutely nickel and dime borrower. Will now have to research into a refi to try and save money during a pandemic. Bravo MFCU, great service.
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April 2020 by Angela Gunnett
I have always had a positive experience but today had the most pleasant chat with a customer service rep and with all the craziness in the world right now she not only helped me with my banking issue but we connected over real life! Thanks Mission Fed for being there for your customers!
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February 2020 by Laurel Zeugschmidt Nickels
Terrible place to bank. My sister was recently widowed and has a trust. But this bank never knew what end was up. They made EVERYTHING difficult and had zero customer service. And months later after several visits in person they still can’t seem to deposit a check and send her letters addressed to “dear deceased.” Emails to regional manager have gone unanswered.
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July 2019 by Garet Webster
I used Mission Federal Credit Union for my car loan.
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July 2019 by Michael McConnaughey
they're customer service is friendly they make banking easy all in all Mission Federal Credit Union is a great Bank
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May 2019 by Jessica Reed
Great products and even better customer service!
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September 2018 by Randa Ramirez Lake
The website malfunctions for checking your account and staff has difficulty correcting it.
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February 2009 by Polly Darton H.
ugh, this branch is so frustrating. now that they only have those annoying kiosk things for some reason it takes foreeeeevvvvveeeerrr for my checks to clear and show up in my account. boo. i'll take some real human interaction thankyouverymuch.
