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August 2023 by Jonathan Carlos
I had the pleasure of working with Ms. Laura Martinez as my agent, and I couldn't be more satisfied with her exceptional service! Ms. Martinez demonstrated a high level of professionalism, expertise, and dedication.Ms. Martinez truly highlighted her outstanding communication skills and responsiveness. She promptly addressed all my queries and concerns, ensuring that I felt supported and informed every step of the way. She always goes above and beyond!I highly recommend Ms. Laura Martinez to anyone in need of a reliable and knowledgeable agent! She's a great help and provides the best premiums in Southern California!
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August 2023 by Grace Mickle
I have been insured for years thanks to Maritza Cazares! She’s amazing!
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June 2023 by T-money98
A very well rounded environment and well respectful group of staff members. I had the pleasure of working with Laura Martinez to find the perfect policy that checked off all my needs. Every policy was explained with great detail and she answered every question with great knowledge. I highly recommend Marianne Valenzuela Fenley State Farm Agency to anyone looking to apply for life insurance and I also highly recommend Laura Martinez as being your future agent. Thank you!
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May 2023 by Cheryl Walker
Maritza Cazares -- OUTSTANDING customer service! Polite, professional, knowledgeable, and super responsive. THANKS!
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February 2023 by Katelyn Darrow
I had a great experience at Marianne Fenley's State Farm office, specifically because of a representative named Rickey. He was so kind and willing to help when my partner and I came in with paperwork related to a stolen vehicle we had insured with State Farm. Rickey was patient (especially when we had 100+ papers with us), and he happy to guide us through the paperwork. We really appreciated him and the entire team in Marianne Fenley's office!
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October 2022 by Mario Mario
Called a month ago and left my info on their answering machine... Still waiting for a call back.
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June 2022 by Maria Mendibles
State farm has become one of the worst insurances ever my friend had an accident she has full coverage on her car they cannot even provide her with a rental car then she has to pay a big deductible and they’re not wanting to cover her parts for her vehicle and all they can say is they are sorry they sure are sorry!!!
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December 2020 by Cristina Torres
Laura is super helpful and has great customer service, she returns my call as soon as possible and is always there to help me when I have needed something or had a question. Thank you Laura so much we appreciate you. Also Marisol was great help and she has awesome customer service. These girls deserve a 5 star forsure ?
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November 2020 by Satya Devi
I was able to quickly and easily transfer my car insurance while calling from out of state. All of my questions were answered fully and I was offered a variety of coverages to choose from with full details on each. Thanks!
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June 2020 by Stephanie Valenzuela
I really appreciate the attentive, honest and kind staff here. The agent is always looking out for your best interests, she’ll give you many options and work hard to find you a good rate. I also really like her generous involvement in the local community.
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June 2020 by Nick Fenley Jr
Marianne and her staff provide outstanding service and are extremely knowledgeable. They assisted me with an auto accident claim while out of state on Nee Year’s Eve.Moreover, this office was able to provide me with higher insurance coverage than I had with my Federal Employees Group Life Insurance (FEGLI) plan for a cheaper fixed premium. No more increases as I get older and I get to ensure that my family will be covered should something happen. I highly recommend receiving a life insurance quote. All fellow veterans and LEO’s, you should DEFINITELY look into getting a quote with Marianne and her staff.
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June 2020 by Nick Fenley
Marianne and her staff, are knowledgeable, and 100% dedicated to their clients. Every question or concern, has been answered, and explained. I and my family are beyond happy with Marianne’s service. Professional and most knowledgeable.
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June 2020 by Julian Fenley
Very happy after years of being insured and the staff are extremely helpful.
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January 2020 by Jason M.
Very helpful and nice employees. Thank you for you great attituds. Have never had a bad experience with thos State Fram
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December 2019 by Francis Russell
I was with them for over 40 years! Never had a problem till last year! One month my bill was over 400, then that very next month it was 157, then then next month after that it was back up to over 350! Nothing changed no wrecks no tickets nothing new! So why was my bill jumping up and down? We had to correct them several times! They kept saying we was wrong but when they called the main office over a lot of this the bill etc, we was ALWAYS RIGHT! They treated me seriously so poorly bad customer service too! The Asian man kept making us feel unwelcome. He wouldn't even call the main office to try to correct any of it! We had to wait 3 days for a call saying, guess what? Again! We was RIGHT! I went to geico because of this! Least i pay WAY WAY WAY LESS there then what i ever paid here! Better customer service too!
