The AT&T Store in Brea offers a wide range of products and services to meet all your connectivity needs. They carry the latest phones, tablets, smartwatches, and connected devices from top brands. Customers can find flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide 5G access. The store is staffed by knowledgeable and helpful sales representatives who provide excellent customer service. Reviewers praise the team for their willingness to listen, understand customer needs, and go above and beyond to find solutions. One customer, Angel, was assisted by sales rep Brandon who demonstrated perfect execution of good customer care. Another customer, Brian, had an exceptional experience with the staff. Andre, in particular, received high marks for his friendly greeting, patience, and non-pushy approach in helping a customer find the right phone upgrade for their son. He and his colleague Lina even stayed late to ensure the customer had a smooth setup and data transfer process. While the in-store experience was praised, one reviewer was disappointed that AT&T does not offer internet service, finding the installation to be too expensive. Overall, the AT&T Store in Brea is lauded for its excellent products, plans, and outstanding customer service.
Moria and Derian are both very professional and patient taking care of our needs of cell phone service. I highly recommend that you come to this Brea store for help.
July 2024
Excellent service by all the staff and management thank you (Andre)
July 2024
Met Angel the sales representative at the door where she listened to my needs and then escalated it to the manger Brandon who went above and beyond to understand and solve my challenges. Perfect execution of good customer care and support!
