Aveda Store, founded in 1978, is a renowned brand committed to creating vegan, high-performance hair, skin, and body formulas with sustainability at the core. Certified as a B Corporation, Aveda meets high standards of social and environmental responsibility, transparency, and accountability. The brand is also Leaping Bunny approved by Cruelty Free International, ensuring its products are cruelty-free. Customers generally praise the quality of Aveda's products and the knowledge and professionalism of the staff. The store environment is described as clean and welcoming, with exceptional customer service. Employees like Tanisha and Joanna are highlighted for their exceptional service, going above and beyond to ensure a positive shopping experience. However, some customers have expressed frustration with the limited availability of product samples, which can be a deterrent for trying new items. The brand's policy of restricting sample distribution has been noted as an area for improvement. Overall, Aveda Store offers a wide range of high-quality, sustainable beauty products, complemented by a generally positive customer experience, though the sample policy may be a point of concern for some shoppers.
I am very pleased with the quality of service that Tanisha provided . She is knowledgeable and professional! I will definitely visit this store again because of her !
August 2022
Store is clean and welcoming. I've never had a bad experience there and the entire staff is friendly. Customer service is fantastic, and Joanna is amazing. She goes above and beyond to make sure your experience is exceptional and is a shining star for Aveda!
September 2019
Tanisha was very helpful and so kind! Great products also. I would definitely come back just for the oil product and being helped by Tanisha was great.
