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January 2024 by Angel Hu
Angela is really patient, friendly and she’s able to find the perfect ring that I want!Also, really grateful to have Linda’s help and getting the most beautiful ring I ever seen!
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January 2024 by Pupzz
I had a great first time experience here! They had a wide selection of wedding bands for my fiancé. The place was clean and the staff was professional. Leann helped me out and was so patient and helpful. She offered me water, which she brought out on a nice serving platter. I never once felt pressured into buying anything. It was a completely stress free experience. The whole process went very smooth and Leann took the time to get to ask about my engagement story and wished us congratulations. I found the perfect wedding band and I even got a cute Ben Bridge bear to take home to my son as a gift ? I would recommend for anyone to come here, you’ll be happy you did! Thanks Leann!
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January 2024 by Celynn Abigeil
We went shopping for jewelry back in December and had no clue what to buy but we ran into a very cheerful and friendly sales lady called Leann :-)Leann was very passionate about her job as she patiently guided us thru our choices at the stores along with their pros n cons; we’re truly amazed with her in-depth knowledge of jewelries so we finally made our choice and was satisfied with it.I definitely would recommend Leann as your sales person ?
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December 2023 by Rhey Bongcaron
Leann is a wonderful sales rep. She is kind, caring and really understands what works for me and my wife. She has helped me many times and her professionalism is unmatched. This time around she helped me pick out a beautiful necklace for my wife. It is our anniversary and I am excited to present my wife this gorgeous gift. Thanks Leann! We appreciate you!
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December 2023 by David Factor
Ben Bridge associate Heather at the Brea Mall was very helpful in picking out earrings for my wife. I shopped all the competitors in the mall and Ben Bridge won my buisness. Price was a little bit higher but the quality was just unmatched. Would not hesitate to recommend to friends and family.......DF
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October 2023 by Joan Martinez
I had a wonderful experience at Ben Bridge in Brea when my 20-year-old anniversary band broke. The staff was incredibly helpful, presenting various options while being completely honest about the band's irreparable condition. Despite my uncertainty about whether I had purchased it from their store, they diligently searched their records and amazingly found my purchase from two decades ago. Thanks to their commitment policy, I was able to upgrade to a new ring swiftly and efficiently. Anthony Devaney, his manager Linda, and their colleagues were all instrumental in making this process a pleasant one. Highly recommended for their exceptional service and commitment to their customers.
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October 2023 by g m
My husband and I received very professional and helpful information as we were looking for a special necklace for our daughter. Anthony provided a relaxed experience, and we are very happy with our purchase.
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October 2023 by Joe Lee
Had a great experience buying my first watch! Leann gave me great insight on watch styles would fit me the best. Smooth sale and great customer support, definitely recommend.
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October 2023 by Flor Trigueros
Anthony was an amazing help in getting my ring sized appropriately and getting to a place where it looks like new. He was kind and attentive, his customer service skills are 100%.
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October 2023 by Hix Cortes
Leann made this purchase a beautiful experience. We picked the perfect gift for my wife’s 50th birthday. Thanks Leann!
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September 2023 by Todd H.
Don't shope here with cash. I made a $3000 cash deposit on a ring to put it on hold. 48 hours later I called to cancel and get a refund on the ring still in their possession. The manager told me they don't have 3000 in cash and it would be a check sent to me in 10-30 days. I asked if that was noted on the receipt. Yes it's on your receipt laughing... of course their receipt says nothing like that at all. In fact it says Refunded in the same tender." The next day I went into the store personally to speak with the manager to plead with her about getting a check for my deposit. She said no, I even expedited is 10 days and and typically 30 days for a cash refund."If you don't like it, call the corporate office." I'm still waiting for my 3000.00 deposit. Terrible customer service. Really bad attitude from the store manager.
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September 2023 by Jober V.
If I could give this store more stars I would. The entire crew here (Angela, Hannah, Heather, Anthony, Jeff, Leanne, and Linda) are fantastic. From my very first visit they have been nothing but professional and accommodating. I've purchased 4 watches from them and will keep coming back when the finances allow for another watch purchase.
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August 2023 by Rose Acosta
Ben Bridge is the best place to get jewelry. I had a great experience with Hannah and Linda at Brea mall. Their customer service is outstanding!
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August 2023 by Layla vashchenko
Jeff is great! He is very helpful and gave me insight on the ring that I purchased. He is very kind and knowledgeable! I am glad that I did business with him.
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July 2023 by Elizabeth G.
My partner and I had a wonderful experience engagement ring shopping with Anthony, the sales associate at Ben Bridge. He was everything you would want in a jeweler, knowledgeable, personable, efficient, and professional. He took us step by step though the process of purchasing a ring, and was concise in his presentation while also providing plenty of time to make decisions. His feedback and unbiased recommendations were helpful. I can tell that he is passionate about his career and made the entire experience enjoyable. We look forward to more purchases with Anthony at Ben Bridge in the future!