Brea Towing provides reliable and professional roadside assistance and towing services. Customers consistently praise the staff for being extremely helpful, kind, understanding, and knowledgeable. The drivers are noted for their skilled, happy, and outgoing attitudes, often going above and beyond to solve difficult problems. They are described as polite, courteous, friendly, and professional, providing excellent customer service. The dispatchers are communicative and friendly, calling and texting to provide updates on arrival times. Service is frequently noted as quick and easy, with drivers arriving promptly within the given time window. Staff members demonstrate a willingness to find solutions without giving up, even in complex situations like handling a completely powerless electric vehicle. They offer great alternatives to save customers from additional towing or work. Customers express high gratitude, stating the service saved their day and changed their stressful attitudes. The overall experience, despite occasional waits, results in strong recommendations, with many customers stating they would definitely call again for assistance.
Herb is the man!! While telling my vehicle, he took the time to show my son how the tow truck worked and Was extremely professional.
January 2026
Very fast and very easy Brea towing the killer I was locked out of my truck Jude the roadside tech haven't gone in 60 seconds.
December 2025
Stunning customer service from Herb and I cannot say how much he went above and beyond. Our move was difficult emotionally and he made everything very smooth regarding the towing of my car. So grateful! He deserves a promotion a raise everything! thank you Herb!
