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December 2025 by Sydney Pham
Wonderful customer service and friendly staffs (Carlos, Brian, Steven, Lauren). Car got fixed quickly and they keep you updated along the process of fixing your car.
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December 2025 by S P
Found this gem of a place through google reviews. I had the opportunity to work with Carlos and Lauren. They were friendly, informative and patient. The service here is top tier, different than any other auto body place in my experience. The car was fixed quickly and everything went as expected. I will be recommending them to all my friends and family.
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December 2025 by Andrea Head
I was able to book the appt with just 2 day notice . The repair was made so quick even during the holiday . Working with the car rental I was able to get the car from there and drop it off also .
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November 2025 by AYoung C
Amazing service and they obviously care a lot about customer service. Was impressed how they even washed our car. Car looks brand new and they were very transparent about every charge. Would highly recommend!
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November 2025 by Oscar Cheng
Good job!!
It took one month to back to what it was before.
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November 2025 by S E
Kept me informed every step of the way and very friendly staff. The car looks great too!
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November 2024 by William Menjivar
Great work, great customer service all around.
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November 2024 by Hank Fantes
I was very happy with the service. CARLOS and Laura were very nice. Repairs were completed in a timely manner, and the results were great.
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October 2024 by James Lim
Did after-hours pick up, only to notice severe panel gaps. I brought it back and they tried to tell me that it was already there and that they need to check the before photos. After checking, they said I was right and that they need to order another part which will come in 3 days. I was unhappy but there was nothing I could do so I returned home.
It’s been 2 weeks since I brought it back to show them and not a single call since. I called twice during that time and they kept saying that they would call me.
Avoid brining your Tesla here, more updated info to come.
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October 2024 by James Jung
It was my second visit. The staffs responded kindly. Also, they repaired the car neatly as scheduled and finished it so cleanly.
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September 2024 by Anneliese Langen
Very friendly and helpful. Thank you for the good job you did with my rear bumper. Excellent work.
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September 2024 by Sharon Radke
Easy peasy. Filed everything through State Farm app. Got a list of repair shops, and chose Fix Auto in Brea. Fix Auto called me right away and scheduled appointment to look at my Tesla. When I brought my car in for the repairs, they called me a Lyft to get my rental car. They kept me informed via text about the progress of the repair (like when they ordered the parts, when the parts came in, and when they started repairs, etc.). Fixed in 10 days. Brought back the rental car. Didn’t even have to return it to Hertz, they took care of it all. Car looks great! Friendly service. What more could you ask for.
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September 2024 by Bryan Fye
Used twice .. excellent fast service ..love the results
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August 2024 by Megan
The staff were all kind and understanding, and helped me understand my options in the event of my car being totaled. I'm really grateful for their help during such a stressful time.
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August 2024 by Tiffany T
Carlos was amazing throughout the entire experience! He contacted the insurance company and got them to approve the repair estimate in a few days! The repair took 5 business days and I had my car back in ONE week! I will refer anyone and everyone that needs car repairs to Carlos and Fix Auto!
Also, Lauren is awesome and so courteous and helpful!
