Imperial PawnBrokers in Orange County is a unique pawn shop known for treating customers with respect and fairness. Unlike typical pawn shops, they loan on almost anything of value and maintain high-quality items for sale, avoiding the garage sale quality often found elsewhere. Customers appreciate the friendly and caring staff who create a welcoming atmosphere, often feeling like they are treated like family. Many reviews highlight consistent positive experiences over years of doing business, with staff extending pawn periods and allowing item retrieval beyond ticket expiration. The staff, including knowledgeable and honest professionals like Chris, are praised for their professionalism and honesty, especially in urgent situations where they offer quick, interest-free loans. The owner is remembered for kindness and willingness to help, even lending significant amounts to those in financial trouble without lowball offers. Customers also commend the store's selection, including items like high-end turntables, and note the courteous and knowledgeable service over the phone. Overall, Imperial PawnBrokers is seen as a trustworthy, caring, and well-run business that provides fair dealings and a positive experience for those seeking to buy, sell, or get a loan.
I’ve gone here so many times and never wrote a review. I suck. They don’t. Always there when I need a short loan to get by, and quite often I end up buying something when I pay off the loan too!
March 2025
I really appreciate the kind and understanding customer service they provide. In these hard times we need more business like this one. Thank Y ou to everyone at Imperial Pawn Shop.😊
February 2025
The employees are great people. Informative and helpful on purchases or sales. Ask for Nick. If he’s not there. Wait for him to come back! Highly recommended store. To anyone searching for an honest pawnshop. You’ve found it. $
