Luxury Lab is a high-end jewelry store located in Brea Mall, known for its beautiful selection of unique and hard-to-find timepieces and quality jewelry. Customers praise the knowledgeable and friendly staff, who provide excellent customer service without any pressure. Many have reported positive experiences, highlighting the team's expertise in luxury brands and their willingness to help customers find the right pieces, whether it be a Cartier Santos or a Rolex Datejust. The store is described as upscale and well-curated, creating a luxury experience from the moment one walks in. Shoppers appreciate the genuine guidance and the pride the staff takes in their offerings. However, there have been a few concerns regarding authenticity, as one customer experienced an issue with a watch box that was not genuine. Despite this, many express trust in the store and plan to return for future purchases, as they feel comfortable and valued as clients. Overall, Luxury Lab is recommended for those seeking premium jewelry and luxury watches in a welcoming environment.
Great selection and great people. Highly recommend!
January 2026
Awesome experience! Fantastic watches and first-class service.
September 2025
Sold Luxury Lab my watch. They paid $500 more than I was offered at the 1916 Company at Fashion Island. Easy to deal with, no hassles, and paid me out in cash on the spot. If you are considering selling a luxury watch, give them a shot over some of the big name chain stores.
