-
January 2024 by Luci C
I love Linda Mandel and Mandel Jewelers. You will always feel valued and appreciated whether you buy something or not. They make you feel right at home. I have several pieces that Linda has created for me over about 30 years. Always professional, always willing to work with you to make sure you get what you want and a great price and that you leave happy! The Customer Service is an Eleven Plus! I can't say enough great things about Mandel Jewelers!
-
June 2023 by Steven H.
Bought my wife a diamond tennis bracelet which ended up being a little too big on her so instead of sizing it and putting the extra diamonds in the drawer or safe, I decided to have Linda make her a pair of earrings out of them and they turned out beautiful. Also had my wife's Rolex serviced and a diamond band repaired (loose prong). The staff is so helpful and very nice. Will definitely go back when I need anything.
-
June 2023 by Bonni H.
Had to cut off my wedding ring when I decided to put it on the wrong finger and it would not come off. So I took my setting to Linda and she helped me design a new ring and it is beyond beautiful and more than I could have imagined. I love it so much & would definitely recommend Mandel jewelers to anyone. They also serviced our Rolex's and did an amazing job making them look brand new
-
September 2022 by Z
The most amazing customer service!!! The only place I ever get my watches sized from! They'll do it right in front of you in a matter of minutes! They are the most hospitable people I've ever met. Will offer you coffee, ice cold water, sit & chat with you while you wait. You’ll leave this place feeling like you’ve gained a friend. 10/10
-
February 2022 by Mark B.
Great service on an engagement ring right before Valentine's Day. Quality jewelry and great prices. Thanks again! Oh, and she said yes!
-
July 2021 by Val N.
I went in to have a large amount of my mother's jewelry verbally appraised. Linda spent approximately 45 minutes with me and told me which pieces were costume jewelry versus authentic. She weighed the gold and gave me information about each piece. She was very patient and knowledgeable. She even cleaned some of the pieces for me and did t charge anything! I am considering resetting and redesigning some items and will consult with her again. I would recommend Mandel Jewelers to my friends.
-
May 2021 by Lynda Woodstra
Went in from Diamond Bar to get 5 watch batteries,left w, a gorgeous new ring! No pressure from these ladies, they just had what I just wanted. Love this place
-
March 2021 by C. A.
Went to see Linda about reworking my 37-year-old wedding ring and to change the gold out on an anniversary ring we purchased from her many years ago. Let's just say she did not disappoint!! My wedding ring, while staying true to the original design, turned out to be spectacular! And the anniversary ring looks beautiful in its new setting. I've known Linda for 40 years (!) and I can honestly say she is a pleasure to deal with. She's honest and every dealing I've had with her and her store has been great. I would highly recommend her services if you are in need of any type of jewelry design or repair, or even just need a new watch battery.
-
January 2021 by Pickles P.
Not safe: Mandel's Jewelers in Brea on Imperial near TJ Max. I went today to quickly pick up watches I'd left a week or so ago for battery replacements, which I have been doing occasionally at this store since before the pandemic began. Entry requires pressing a button and waiting for the locked door to release. As I opened the door I could see that the owner and her assistant behind the jewelry case were both unmasked, although helping a masked elderly couple. When invited inside I said that I would not enter until everyone inside was properly masked. The owner tried to tell me that they had no masks. I knew this to be untrue, because the assistant had put on a mask when I dropped the watches off, at which time she had been alone in the store. I told the owner I knew she was lying and that someone would need to bring me my watches while I waited outside at the door. The assistant donned a mask, and we did complete our transaction outside. If the owner is lying about masks, WHAT ELSE does she lie about in conducting her business? Since I can no longer trust this store's honesty, I let the assistant know I'm never returning to this business, and that I'd be spreading the word about this incident and the owner's obvious lack both integrity and care for public safety. Too bad, as I'd been considering having them make me a new diamond wedding ring.
-
September 2020 by Paul Shirota
Professional, friendly and the best customer service. My wife thinks Christmas should be in September and December at Mandel Jewelers.
-
August 2020 by Eileen A.
Wonderful and ethical staff! Linda is excellent, patient, and thorough. I visited Mandel's to have jewelry from a Trust appraised. She was realistic with values and exuded integrity. I will ONLY work with Mandel's as I trust them. I had an appraisal from another jeweler and they switched the Sapphire from the ring. I didn't find out until I went to sell it. I discussed this with Mandel's and felt at ease with their appraisal process. I highly recommend Linda and Mandel Jewelers!
-
August 2020 by George Glass
Linda is the best! I had to tell everyone what a great experience we had with her. Linda helped us select the perfect diamond for our budget and got us a beautiful stone for the money. There's a reason she's been in business for over 50 years. Thanks Linda!
-
August 2020 by Sheena Marie
The online customer service is absolutely disgusting was looking for his and her watch on the website. I messaged them asking if they sell new or used Rolex watches. All they cared about was getting my phone number to sell me products. I asked if they could just email me and provided my email and said I would not go in unless purchasing because I have an infant during com Covid they totally disregarded my concern and said well we're open tomorrow you should stop by if you're in the neighborhood. I live in the neighborhood but I clearly stated that I would not go in because I would be putting my infant at risk these people are money hungry and don't care about potential customers.
-
August 2020 by Al A.
What a great jeweler. Very impressed. They took the time to meet with us and appraise some jewelry during the Pandemic. Linda went through numerous pieces to determine if the jewelry was of value or costume jewelry. They completed an appraisal with professionalism and details. All of the pieces were cleaned and came back looking new. Great company....Love this Jeweler !!
-
August 2020 by Theo T.
Wow. What an experience! I was shopping around in stores and online and I'm so glad I came by this place! The knowledge I gained from Sue in regards to Jewelry was phenomenal and really showed a personable side to her and Mandel. Linda the owner made sure that I was taken care of and treated me as if I had been their first customer since opening! Not to mention Sam who made sure to take his time to explain the way the jewelry clasped and made sure I was aware of what would wear or break it if not handled correctly. Overall experience that I will never forget! Thank you Mandel! -Theo
