Michaels is a popular craft store that offers a wide range of supplies for creative projects. Customers can find art supplies, fabric, canvases, yarn, knitting and crochet materials, frames, floral arrangements, scrapbook items, beads, jewelry kits, and craft machines like Cricut. The store is well-stocked with popular items, making it easy for shoppers to explore their creativity and find what they need for any occasion. During visits, many customers appreciate the store’s cleanliness and organization, along with the convenience of self-checkout lanes, which make shopping smooth and quick. Michaels also has a variety of holiday and event supplies, perfect for celebrating special moments. Customers can buy party supplies, gifts, decorations, and themed items for occasions like summer festivities, weddings, Father’s Day, Pride Month, and the 4th of July. The store is considered a one-stop shop for crafts, gifts, and decor. However, some shoppers have concerns about certain aspects of the service. One customer noted the potential for shoplifting at the order pick-up area, which is located near the exit without staff checking items. Additionally, a negative experience was shared regarding a staff member who was perceived as rude and snarky at the checkout, which affected the overall shopping experience. Despite these issues, many customers still enjoy shopping at Michaels for its extensive selection and helpful staff.
Very helpful and friendly staff. Got a good quality oversized balloon for a special occasion. Staff was helpful with suggestions and combinations. Service seems better than other Michael's stores I've been to in other areas.
March 2026
Customer service and store conditions have really improved under the direction of the new store manager. Lots of cute stuff for Easter especially the hello Kitty peeps
September 2025
Nice store, but prices are getting higher and I miss the 40% off coupon..that coupon sure helps