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December 2025 by M.C.
Talan was an excellent sales associate.. He assisted me with all of my questions, and was very engaging. I found exactly what I was looking for and I am pleased with both the product and experience. I would purchase another pair of Oakleys from this location and I highly recommend Talan as a sales associate.
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November 2025 by Eric Langenthal
Oakley rips off senior citizens for every dollar they can.
I purchased two pair of Oakley sunglasses on sale. A day later they added an extra 10% discount on the site.
I called the alleged customer service phone number where you must chat online rather than connect you to a customer service rep to talk with. After a 30 minute chat where the rep, Ramon, left and came back several times, he said he couldn't adjust the price because it was the same. A total lie because the 10% would refund me $22.74 So for less than $23, knowing I'm a senior citizen on a fixed income, Oakley would rather have me return 2 pair of sunglasses totaling $227. Price adjustment is common in these situations as both Soundcore and Harman Kardon, two reputable customer service companies, did price adjustments in the past week. I have already begun the return process and nobody in my family will buy any Oakley sunglasses or frames ever again. Ray-Ban will get our business.
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September 2025 by Joseph Nguyen
I came into the Oakley store at the Brea mall because I saw the reviews and needed prescription glasses and I wanted to get Oakley‘s. I was greeted swiftly by Gilbert upon entering the store he came and asked if there was anything he can help me find I let him know that I was looking for some prescription glasses and what glasses I could choose from and he showed me my options and then let me look around After I made my decision. I let them know and he helped me go over my options. And help me choose what glasses I wanted. He showed me the prices and let me know the time it would take for me to get my glasses. The Oakley team there was very friendly and knowledgeable. I definitely would recommend anyone looking for Oakleys To come in, take a look here It was definitely a five star experience
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September 2025 by b e r n i e heimos
Cristian is AWESOME!!
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September 2025 by Ramiro M.
The sales associate at the Brea Mall was very attentive and took the time to show me all the replacement lens options for my glasses. After making my selection he processed my transaction promptly and then showed me step by step how to replace the lenses I purchased.
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September 2025 by Randy Yee
Have visited the Oakley store in Brea Mall a few times and have always been happy with service!
I also like visiting the company store at Headquarters location in Foothill Ranch❣️
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August 2025 by Eric Nunez
Love the customer service at the Brea Mall store the selection is amazing and the quality is legendary. I have owned various other high end sunglasses but when I bought my first pair of Factory Pilot Sunshades (white) in 1984 to take on my road bike training sessions I have literally never looked back. The only difference is the styles, colors, technology, material and availble sizes have improved. Oakley's support of LEO'S and First Responders is a credit to their commitment public safety to those privileged enough to serve in those roles is truly admirable and tells you something very meaningful about the principles and ethics of this company.
I love Oakley and will always be choose them for not only my Eyewear needs but also for their line of clothing and equipment.
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August 2025 by Ramon Hernandez
Very satisfied with customer service and in store support, very polite. Will definitely come back for future purchases 😎
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July 2025 by alan mizokawa
Best sunglasses. I only wear Oakley and have been for about 20 years. Stays on even when going 50 mph on a jet ski.
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July 2025 by Stefano Constance
Chris / Christen was very helpful throughtout my purchase.
Brea Oakley store has a great selection of glasses and worth a visit.
I highly recomment Oakley products
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July 2025 by Luis Mendez
Grate service. The Dr. Was awesome, friendly and very informative.
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May 2025 by Robert Mercado
Customer service was top notch. Christian helped me create a custom pair in store that fit perfectly with my exact wants and expectation. He assisted and made my experience the smoothest and best possible.
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May 2025 by Patrick Paz
Christian is smart and a great help. We need more people like him helping with sales.
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March 2025 by Robert Fredzess
My salesman was very helpful and very knowledgeable and very nice.
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March 2025 by Janet Mendez
Everyone at the store were super helpful. Jeremy was awesome. He answered all of our questions and helped us with ordering out sons sport prescriptions glasses.