Pro Embroidery is a shop known for incredible work, speed, and very reasonable prices. They handle both bulk orders and small custom requests, with a typical process taking several days. However, they are exceptionally accommodating for last-minute and rush orders, often completing items in just a few hours or by the next day. The customer service is described as top notch, fantastic, and very helpful, with staff being warmly welcoming and understanding of unique situations. While initial contact can sometimes be a little difficult, with possible hiccups in communication, they become super responsive once direct contact is made. The process is very quick and simple, from order approval to completion. Customers are very grateful and thankful for the easy, reliable service and high-quality embroidery, making it a frequent go-to and strong recommendation for future custom embroidery needs.
What a fantastic experience. Bruce was most helpful. PE typically takes on bulk orders/jobs according to Bruce, but he was able to help me out with my small order. Thank you Bruce for all your help.
June 2022
My small custom embroidery order was digitized and delivered the next day.Price was good and I'm totally happy with the quality.
April 2022
Bruce was so helpful in helping me select colors and font for my embroidery. I had 6 duffle bags embroidered for a sleepover party and they all came out great -- the girls loved the personalization. Bruce had the bags done in a short turn around time and at a reasonable price. Thanks!!