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April 2024 by Rus Ul
This is the worst place, I found a rat tail in a pizza.
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February 2024 by Mohamad Ebi
Such a rip off. And employees have ATTITUDE. I paid $8 for one little slice of pizza and when I asked the employee to cut it in half for me, she told me she doesn’t have a cutter! And that she can give me a plastic knife! Not friendly not professional NOT WORTH THE MONEY!
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January 2024 by JOeY
Spaghetti
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September 2023 by Andres M.
I ordered a ham and pineapple pizza i liked it and then i wanted to throw up when i found hair in my food it looked liked it was baked into the cheese.
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August 2023 by Negative N.
I was excited to have a pasta place in the mall and I thought I would start off with spaghetti. I ordered it online and showed up 10 minutes past the pickup time and they forgot about my order. Then once I did pick it up the flavor was just incredibly bland. There also wasn't enough sauce to mix with the pasta. It was essentially just noodles soaked in watery sauce. Not even kidding the sauce would slip off the noodles. I could make something much better at home for significantly cheaper. Would not recommend :(
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August 2023 by Paul A.
Located in the Brea Mall in the Food Court (which is half empty now), they've always been one of the best deal$, and the Stromboli has always been great. Today, though, was a strikeout with the Stromboli charcoal-black on the underside, and the soft drink 90% ice. Service is good. Hope it was just an off day, but next time I'm going to ask to see the underside of the Stromboli first! ...and stop ramming in so much ice!
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July 2023 by Mark D.
Okay. Acceptable. Nothing to rave about however. Ordered the baked ziti combo with a side salad plus a large drink. Portion size was fine. Could have used more sauce on the pasta. And wish it were hotter....$15 bucks and change. For a quick lunch, will do. Probably a pass for dinner...
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July 2023 by Eunice
They had a nice selection of food to choose from. We came on a busy Saturday, and the lines were pretty short. We got a 2 slice combo with the meat lovers, pepperoni, and a pink lemonade. The meat lovers had pepperoni, ham, ground beef, and bacon. It tasted alright. The pepperoni pizza on the other hand, tasted pretty good though. It is a good place to go to easily satisfy your hunger and cravings.
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June 2023 by Eunji Shin
They had a nice selection of food to choose from. We came on a busy Saturday, and the lines were pretty short. We got a 2 slice combo with the meat lovers, pepperoni, and a pink lemonade. The meat lovers had pepperoni, ham, ground beef, and bacon. It tasted alright. The pepperoni pizza on the other hand, tasted pretty good though. It is a good place to go to easily satisfy your hunger and cravings.
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June 2023 by Mike
I purchased the 2 slice combo, and Mgr tried charging me extra for Jalapeños that were made with pepperoni and Jalapeños. It doesn't say extra charge for Jalapeños nor 2 + items. Mgr. Was rude and couldn't look at me when I spoke to her. She also charged differently when i made the purchase. It was $11.49 for combo, but I purchased a bottle of water. She added 75 cents for the bottle and paid regular price for a fountain drink on top of the $11.49. Do your math prior to purchase! Definitely not coming back to this location.
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May 2023 by Lina Kim
Meatball tomato spaghetti is a bit bland.But the bread served here is very delicious.
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May 2023 by Google Search
The food looks tasty but is not the same will not be going back. I am extremely disappointed.
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April 2023 by Kimberly Mattson Flint
Horrible customer service. A simple problem that could’ve easily been resolved, has turned into a big fiasco. I won’t bore you with the details, but please avoid this location at all costs. They will speak to you first in English when you order. But if you have a problem, they only speak Spanish and then the manager Marlen will call you a racist for getting upset. Save your time and money and do not go to this restaurant location.
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April 2023 by Kimberly F.
This is more of a review for the service then the food. My 15 year old son chose this location (in a mall food court) to only buy a soft drink. He bought pizza from Blaze. He specifically asked when purchasing if there were refills and the cashier told him yes. When he went up to get a refill, they proceeded to tell him the refills were only on the large sized soda. This was never mentioned to him when purchasing his $3.44 soda which was mostly ice. When I went up to the counter to explain the situation and attempt to get some resolution, the cashier Marlen, was very rude and called my son a liar. I asked if I could pay the difference for the large and get a refill which they said was not an option. When I asked if there was a manager, I could speak with she responded that she was the manager and I was not going to get anywhere in a very condescending manner. There was another employee behind the counter, whom I previously asked a question too, and saw her talking in English. When I turned to her for help, she said "no Habla inglés, Solamente Espanol". When I questioned the fact that she only spoke Spanish now, they called me a racist and said I had a problem with her lack of ability to speak English. The only problem that I had was that I previously spoke to her in English, and saw her interacting in English with Marlen. Knowing I was going to make a complaint to Sbarro about the situation my 70+ year old mother went up to take a picture of the women. It was at that point that they called mall security to have us kicked out of the mall. As soon as mall security heard our side of the story they told us we were OK to stay and they were sorry for our inconvenience. I am almost 50 years old and I have been going to the Brea Mall for about 47 years. I've never once had a problem there until this. All over a soda purchase. This could've been handled so much different. Shame on you Sbarro for allowing this kind of behavior and service. Please educate your employees of customer service and problem resolution.
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April 2023 by Dereka A.
We Ordered several items off the menu after having a few bites everyone on the table was pretty disgusted complaining to cashier she was so rude and acted as though she didn't understand English. She clearly understood English when added one additional when I paid for the original order After I complained to her, she said, OK OK thank you I felt like just throwing up will never go back there again.Then she spoke Spanish to her coworkers. I understood the whole conversation, but acted as though I did not understand in Spanish. I was so upset I had to walk away. Otherwise they would've been a scene. Sometimes it's better to take the highroad. I know I will not be going back to this place ever again horrible service, and horrible food This is what you get when you hire an educated people to make quality food. They're really screwing up the restaurants name.
