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November 2023 by Mickey G
Bought a set of 4 tyres and had them installed. Wasn’t a bad experience but not long later (2years) I came back as they were getting worn. When I got there they asked me who put in the current tyres. I told them they did. Because someone had put them on the wrong direction (arrow). Ugh. Ok. Put on new ones. Now my TPMS is acting up. Been a few months and just trying to speak to someone took me 2 weeks of calling with hang ups or no answering. Due to these issues I’ll probably just pay more at a more reliable auto centre.
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November 2023 by Farah Fam
Drove up for an oil change & done in 20 minutes!! Great job Brea!!Service: Oil change
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November 2023 by Bri Pearson
It was as good as walmart gets. They initially lost my order. However, the staff were very kind and apologetic. Tires are great, and services was friendly.
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August 2023 by Carson Mason
They don't answer the phone and don't have much in stock
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July 2023 by Matthew MacKay
Worst service/customer service EVER! I highly recommend you take your car somewhere else! I ordered 4 tires for my mom’s car and she had her car towed there after we got the email stating the tires were ready for installation, and when she arrived they told her that they only had 3 of the 4 tires. When she asked what they could do about it, the man said “it’s not my problem”. I spoke with the manager, Juan, and he had just as bad of customer service. He didn’t want to offer any discounted pricing on a different set of tires, nor did he want to offer any other solution. I wound up having to pay for more expensive tires and to top it off, when my mother went to get her car, the guy told her in a half-joking manner “and don’t come back.” Thee worst!!!
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April 2023 by Rise And Sign Yard Card Rentals
Better if someone would answer the phones. Main line transfers you to a phone that just rings & is never answered no matter how long you let it ring.Happy with the service, once its initiated. Sometimes the waits hours in length. No appointments offered. I've asked on many occasions
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April 2023 by sally chang
Reasonable price and friendly people but waited for a while 。
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April 2023 by Tina Thornburgh
I usually get ok service here. Not today. Came in one hour before the tire center closes for roadside warranty service. There is a screw in my tire. Was told they were to busy and I could come in tomorrow at 7AM. They might be able to look at it then. Not sure how I would get there if the air leaks over night. The last time I came in I had an appointment and they lost my appointment time. I had to argue with them to get seen and then it took several hours.
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February 2023 by raymond gutierrez
Hours of operation posted are incorrect or not adhered to by the staff. My girlfriend got a low tire pressure light and noticed a balding tire. Called this Walmart to conform the tire shop was open and she said "yes, the take the last customer at 6:30pm". She arrives 6:13pm and they are already closing and they tell her there is no o e there to help her. More like they are unwilling to do their job during business hours. She chose this place because it was closest to her and our house. There are 2 other tire shops in the area that close at 7pm, if they had correct hours of operation posted online or if we received correct info on the phone we could have made a better decision. Luckily, Allen tire answered right away and said to come on by, they will take care of it. They were waiting and she pulled right in the bay, in and out. Real service.
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February 2023 by Mark Atkinson
Not a surprise that this center has such a low rating.I bought a nice set of Goodyear tires here and was told tire rotations are included.So I show up at opening one morning. Although the place was empty, the guy tells me I have to set an appointment for a tire rotation.I looked at the practically empty line where cars wait for service and asked, "Are you sure? I bought the tires here."I was then basically told to go jump off a cliff.Not a good showing.Will never be back.
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December 2022 by Nicole S.
I bought tires from Walmart.com and scheduled installation. I received 2 notices that the tires were ready and arrived at my appointment where it was verified again that the order had arrived. 1 hour later I was contacted and told that only 2 of the 4 tires arrived and they had no idea where the remainder of the order was located. The "service member" then told me I had to call Walmart.com to find out where the remainder of the order was and offered no additional help or answers. I attempted to contact walmart.com and faced a 1 hour wait time. I processed a refund request on the app and received notice to complete the refund request at the store. When I arrived at the store I was told the refund could not be completed without the product and had to contact walmart.com. The "Coach" Armando who then came to see what the issue was, told me to calm down, I had to call Walmart and have the refund issued. I showed him 5 times the confirmation to go into a store to receive my refund for the incomplete order before he realized that he could scan the barcode and process the refund. He then looked at me and said "see wasn't that easy" I am appalled at the lack of customer service. They may have had better prices but totally not worth the lack of respect that customers are shown. I admit I raised my voice but if the associate would have said "let me get a manager to process this" instead of telling me I had to call and give me the run around, I would have been calmer with the situation.
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December 2022 by Kevin Jia
they will sell you patched tire as new and void the warranty you bought from them. be careful!
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December 2022 by Marek Schechtel
Totally unprofessional, after I made an appointment for a tires change on Friday, I came in today to find out they will not perform the service because I have my own tires, waste of time
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December 2022 by Eric Cachia
I've been having my tires rotated on my SUV for years here and today they said that can't rotate my tires because they needed a certain lift. If you have a truck or SUV don't waste hours for them to tell you they can't rotate your tires
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November 2022 by Eryl L.
Walmart brea...they overinflated my car ..should be 32psi but they put 42psi.do they have tire gauge?it feels like riding a horse in a freeway..better go back to Costco....walmart always have a good deal in their tires but if the installation not good it's nothing...