Auto Import Service has earned a strong reputation for its reliable and efficient car repair services. Customers appreciate the team's excellent communication, especially from the shop manager Kelly, who keeps clients updated throughout the repair process. The shop is known for its reasonable prices and transparency, with no pressure tactics to inflate repair bills. The staff, including the mechanic Nuvelle, is described as thorough, patient, and empathetic, making customers feel valued and understood. Many reviews highlight the team's willingness to assist with issues caused by other shops, often providing quick resolutions at fair prices. The atmosphere is friendly and professional, contributing to a sense of community in Brentwood. Auto Import Service caters to a range of vehicles, from everyday cars like Honda and BMW to luxury options such as Mercedes and Audi. Customers consistently report positive experiences, noting the quality of work performed and the trustworthiness of the staff. Whether in urgent situations or routine maintenance, clients feel confident returning to Auto Import Service for their automotive needs.
These guys are great. I had my Honda repaired here and Kelly kept me updated and informed all throughout the process. Their prices were reasonable and my car runs better than ever 😊
December 2024
Great service and fair prices. Very knowledgeable staff. Wouldn't trust my Honda or Toyota with anyone else!
December 2024
I take my BMW here. There’s not a lot of independents out here. They’re very fair and transparent. I’ve had them do a few things. They don’t try to exaggerate other issue to pad the repair bill.
