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February 2024 by Little Blue Lake
Just order what you are looking for online, and let this store die with the rest. The shopping experience falls below expectation. I just went back after a few months to look for work cloths. I went to self check out which was new to me because I seemed like it would be faster, as there was some confusion about where the line began, and I was cut off by a group of young ladies. Self check out take so long, there is nowhere to put your hanger and the bags are too small. After checking out I noticed there were security tags one some of my items. I was then told I HAD TO REMOVE THEM MYSELF! They had a thing at the self check where you can’t take it off yourself. So just like all the other stores they are not preventing theft them are making paying customers feel like criminals, this does not prevent theft, if frustrates paying customers.
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February 2024 by Mark Romero
found some great deals here ?
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February 2024 by Edward Montalvo
Customer service is excellent, the store is impeccable and well stocked.
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February 2024 by the goated squad
Brenda, was extremely pleasant very helpful and oh yeah saved me a lot of money!! I like to visit the store as long as the associates that greet me are as awesome as Brenda!!
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January 2024 by AnaStacia Nicol
Love Khola, especially with the new Sephora!
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January 2024 by Edna
Shopping for personal items
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January 2024 by Danita Counts
I love the Sephora in Kohls on Lone Tree! The Beauty experts are always so kind and knowledgeable. Brandi was very helpful and knew exactly what I was looking for. The store is always well stocked and clean too!
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January 2024 by Ron Benner
Got a good deal on a pillow
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December 2023 by diane riedy
Man that helped us check out was outstanding- our first time in store
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December 2023 by Teborah Tuimavave
I only go to return my purchase from Amazon. But they have really nice stuff. I return a fleece l bought from Amazon & found one for even cheaper here @ Kohls
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December 2023 by Kathy Anderson
I was extremely disappointed in my shopping experience on December 9, 2023. I had received a 40% off coupon in my app and right away thought to myself that this would be a perfect time to get a large mixer since I have recently been diagnosed with carpel tunnel and arthritis in both hands. I make homemade Christmas cookies every year and usually mix the dough by hand but knew this would be the year to get a large mixer.I went to the Brentwood California store, grabbed the kitchen aide mixer, and put it in my cart. Now the price was $349.99, and I figured with the coupon it would be $210.00 along with the other purchases I was making. My total bill ended up being $471.72 and this was after I had to put a couple item back since they would not fall under the 40% off coupon.I asked for a manager to come and help me understand why I wasn’t able to get the 40% and she said it was because they were name brand items. I said it doesn’t say that on the coupon and she pulled up the last page on the app and showed me where it said that.I think if you are going to lure people into your store with these types of coupons, you should promote it on the front page of the coupon, not that last page and have it where you have to go through different pages to get to it.I was then told I could use my $10 off coupon and when they scanned it, that didn’t work either. Nor did the $35.00 Kohls cash work, in fact, the checkout lady saw I had $35 in Kohl’s cash and then it disappeared. I’m not sure what kind of scam your company is using but I will make it my goal to inform people that Kohl’s produces coupons that can’t be used and the language if on the very last page of a coupon on the app. Kohl’s has very minimal non name brand items to purchase and by putting these coupons out is just a way to lure you into their stores.Of note, the clerk who waited on my was very understanding but the manager was very cold mannered.Very unsatisfied customer!
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November 2023 by Lisa Stephenson
I'm not a huge fan of Kohls. Frankly, I just go in there to make returns to Amazon. I do look around while I'm in there and what I've noticed is items overpriced that they then say are on sale, making people feel like they are getting a deal but if you compare prices, you'll notice their sale price is the normal price at other stores. In addition, don't even bother to try to get someone to help you. Even if you find an employee, they are always annoyed that you've asked for help. Also, have you noticed how disorganized the store always is? And finally, they have a single line that feeds into multiple cash registers which could work alright, if they ever actually had more than 1 or 2 people working all those registers. I used self checkout the last time I purchased something there. It was friendlier than the staff.
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November 2023 by Roy Maxson
They offered me a savings of $41.99 on my purchase if I applied for their store card. Then as I was holding up the line filling out the application, they asked for my Social Security number. They cannot be trusted to protect my identity. Your Social Security number is NOT to be used for identification. Identity theft is a serious problem and they should NOT be asking for it. I paused on the opportunity.
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November 2023 by Estella Tazhibi
Attendant made me rush at Self service register even though nobody was waiting. Also she forgot to help me check for alarm sensors, so I had to have a friend help me remove them. I did not want to go all the way back to store to have them do it. It also ended up damaging the inside of what I purchased. Not a nice experience.
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November 2023 by Mike F.
Hours operation states 8am-10pm on Saturday online and through operator but when you go to the actual location, it says 9am. Been knocking and you would think someone would come out and communicate the correct time of operation. Very frustrating.
