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October 2023 by Angie Gonzalez
Picked up car and had to bring it back for adjustments. The bumper and hood had a huge gap. The aftermarket head lights were also replaced with stock so lights didnt match, but the worst of the worst was them scratching the entire car paint from their "car wash". My husband almost had a panic attack when he saw the paint. I would not recommend for anyone that actually likes their car to bring it here.Service: Body & Trim
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September 2023 by cruzin 62
If it ain't broke don't fix it. if it is..take it here. Clean and fair prices
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June 2023 by Jeff Villarreal
Just wanted to mention that CCC did a great job on repairing my vehicle. They finished the work earlier than I expected. Great communication. Car looks great. I appreciate all the workers involved in the repair process. Definitely recommend them and would use them again.
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April 2023 by Eric L.
Do not do a good job from my experience. Bad service. Do yourself a favor. Go somewhere else.
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April 2023 by Constance B.
I was backed into which caused a lot of damage to my front bumper, grill, and head lamp. I took it to Crash Champions in Brentwood to get an estimate and was met by Joel. what a nice man! With the help of the entire staff my car was repaired and I couldn't be more pleased!!! Thank you all for the wonderful service, and repairs!!!
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March 2023 by Megan H.
Does good body work but don't let them give you the "courtesy wash".. the bumper looked great.. but spent $1600 for a fresh ceramic coat to get rid of the swirl marks. Thanks.. I think? Lol
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March 2023 by Jose Rios
Nothing but issues with this shop. repairs took longer than it should have been. Poor communication between shop and customers, somehow parts got damaged while it was being repaired.The paint around the tail light is already chipping after a week of repairs being done. They also left large amounts of compound inside and outside the car where I have to pay to get it detailed and also stained my trunk lining ! Not to mention I had to go in push parts back in place that weren’t mounted properly or flush. Left the interior covered in white compound and stained several parts in side the car
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February 2023 by Jazmine Hernandez
Terrible manager. Thinks cussing at his employees is okay!!!! Do not recommend. Told the person working on my car to “shut up and go wash the car” are you serious ??! Unexceptionable. EMPLOYEES do a good job. But for the manager to be mistreating them…NO THANK YOU. Will be letting everyone I know not to go here.
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February 2023 by Cynthia Robbins
Matt at Crash Champions Brentwood really went to bat for me: He worked diligently with my insurance company to continue coverage for repair of my ongoing car problems from a 2022 hit and run collision. The work on the suspension system and tire was great, giving me back a car that I now felt safe to drive. Thanks Matt!Service: Steering & suspension repair
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January 2023 by Lalee M.
Matt and his crew did an awesome job in fixing my truck's issues. He delivered his promise on point and to make it right at the first time. Look for this guy if you are looking for an auto body shop that will do it right! He kept me well informed of what's going and didn't waste my time. Very professional and above and beyond customer service. Glad I went to this business because I was satisfied and very happy with the outcome. I do highly recommend Crash Champions in Brentwood. It's all worth it. Great job guys! :)
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November 2022 by R V
Horrible experience. Brought my car to them after it got damaged by another vehicle while fueling up. Went in for an estimate and they said they would coordinate with insurance and order the parts needed. They set up an appointment for repair for us to come back a month later. The vehicle was in the shop for over 2 months waiting on a headlight, that you could see was damaged when we brought it in for the estimate. Finally, when they said it was ready, we went to pick it up and the paint does not match the rest of the car. On that day the service advisor agreed with me and marked the car where it did not match and said the manager would call me. That was on a Friday. The following Week Crash champions and the rep from farmers insurance states that the repair meets industry standards and where not going to do anything about it and I needed to pick up the car,.But the fact is the repair does not meet pre accident condition. When the vehicle is in the sun you cannot see the difference, but when in the shade you can tell. I have learned this is a trick they use called snow blinding. Also during this entire escapade, they have two different people contacting you with updates and completion times. They both clearly do not know what the other is saying and it becomes almost comical. Crash Champions and the local Farmers rep I would give negative stars if possible. One bright note, even though I don’t use farmers insurance, the national customer service people are great and very helpful. I am vey unsatisfied with this repair. So, with that being said, does anyone what to buy a Ford Edge sport that you can only drive on sunny days? LolServices: Body & Trim
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October 2022 by TeeDub
Just wanted to give a big shout out to Juan and his crew. You guys did a great job repairing the damage to my Honda! Juan was professional, patient, and answered all questions/concerns I had regarding the damage to my car. He kept me up to date three separate times throughout the week that he had my car. Office staff was really great to me as well. Very pleased with my experience and I wouldn't hesitate to come here again. Thanks to Juan and everyone else at Crash Champions.Services: Body & Trim
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October 2022 by Alice K.
I recently had to replace the rear bumper on my 2011 Lexus. Crash Champions not only did excellent work, but Matt kept in touch with me and kept me up to date on the progress of the work, which they performed more quickly than I expected. I can't recommend them strongly enough!
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October 2022 by Carrie B.
Came in for an estimate and Juan ended up saving me my $500 deductible today. Didn't end up needing any repairs, just some new clips that broke off, which he gave me at no charge. Was there for 10 minutes. Incredible service!
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October 2022 by Frank Z.
These guys are terrific! Fast, efficient and communicate well. Fixed my car and it looks brand new. Explained the whole process and timeline while answering all of my questions. Would use them again definitely!
