O'Reilly Auto Parts is a store known for its knowledgeable and efficient service. Customers have praised the staff, especially Wes, for his professionalism and helpful attitude. One reviewer appreciated Wes’s skill in diagnosing their car issue, saving them time and money by properly testing the battery, alternator, and coils with the right equipment. He quickly replaced their battery in less than 10 minutes, leaving them very satisfied. Another customer needed a specific trim screw for a 2011 Honda CRV. Wes helped find the right screw and suggested an offset screwdriver, enabling the customer to fix the problem without removing the tire. The store is well-stocked and clean, making shopping easy and pleasant. Additionally, the staff provided helpful recommendations for car wash products, taking extra time to show customers where products were located and offering referrals. Customers also noted that Wes went above and beyond by helping a woman with a dead battery, installing it himself while managing other tasks and calls. Overall, O'Reilly Auto Parts is appreciated for its high-quality service, knowledgeable staff, and well-maintained store that prioritize customer needs.
