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September 2023 by Tawnya Erickson
Great team of professionals! Rob is very experienced and knowledgeable and if he doesn't know they answer, he will find it out! I highly recommend them for your lending needs!
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August 2023 by Joy T
Rob was recommended to us by another family member. And definitely made the right decision in choosing him and his team in handling our house loan.Rob and his crew provided us with great excellent service. They made this experience smooth for us. They were prompt in contacting us and discussing our needs and potential outcomes to make this happen. Heis excellent, as is his crew. They make things possible!
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August 2023 by Brian meneghan
Rob defines what you hope you could work with to get a house. I know a lot of people that try to be professional but Rob and his team defines it.My family and I are forever greatful for your time and services… you are a family member and always have a seat at our dinner table.Brian
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August 2023 by C J
Rob and his team are knowledgeable, proficient and caring. They are a solution oriented goal driven team, with the customer closing/getting approved as the ultimate goal. Thanks Rob.
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August 2023 by Karen Avery
Extremely helpful in lending process. Every step of the loan process was clearly explained. The rates they charged were fair. They exceeded all expectations for making themselves available to answer my questions at every step in the process. So grateful to be connected with them and would definitely recommend their lending services.
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July 2023 by Spiritwalker
Last night was our family’s first night in our new home. As we woke up to the happy chaos of kids running up and down the halls, I was overcome with gratitude. Rob O’Malley and his team played such a huge role in our family’s journey. They took the time to educate us, advise us, and encourage us every step of the way. As first time home buyers, we were so thankful to have such an experienced and compassionate team helping us reach the finish line (at a full sprint, no less!) The O’Malley team is absolutely a 5 Star Team.
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June 2023 by Harsha Kudumula
I really like Rob and his whole team worked promptly in closing my loan with in 3 weeks. I really appreciate Rob for his transparent behavior and helping me in getting best mortgage rate compare to other shops.
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May 2023 by Joseph Klein
The O'Malley Team. That's what they call themselves. And after working with Rob, Ashley, Peggy, John, and everyone else behind the scenes, they ARE genuinely the Dream Team. When it comes to the mortgage game, I compare The O'Malley Team to the 1996 Chicago Bulls (or the Golden State Warriors when they had KD, if you are a Warriors fan. I'm not, and Michael Jordan is the GOAT).Rob, like MJ, is the leader you want on your team when facing challenging situations. Rob has a policy of calling every one of his clients weekly to check in and ensure that everything is running smoothly and you aren't stressing out.My wife and I live hectic lives and are not easily reachable during the day. However, like all great teams, The O'Malley Team worked with us and accommodated our schedules. When they needed us to complete some paperwork, they would send the info in an email (and FYI- when you are buying a house, you get a million emails from all sorts of people and companies). Afterward, they would follow up with a text message stating what was needed from the email, along with the timestamp of the email sent.This high level of communication was exactly what my wife and I needed. Whether it was a task I needed to complete or documents we needed to fill out, we could count on the O'Malley Team to keep us on track.I am a military veteran (9 years active duty -USMC), and Rob made the process so easy that even this crayon eater understood what to do. The O'Malley Team worked with the VA (Veteran Affairs) for our VA loan on our behalf and navigated that SH*T SHOW of an organization for us at every step. If you have any history dealing with the VA, you can truly appreciate having someone deal with them for you.Working with Rob O'Malley and the Preferred Rate Mortgage Group was like going on a roller coaster ride - except without the nausea and fear for your life. Rob and his team made the mortgage process a breeze from start to finish. So if you're in the market for a mortgage, do yourself a favor and call Rob. He'll ensure you get the best deal possible. 10/10, would mortgage again.
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April 2023 by Krishna Kumar Ramajayam
Fantastic job by Rob and Team! Everyone in the team was great to work with and made our homebuying experience excellent
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April 2023 by Neil Atkinson
Very professional hands ,conscientious, and very helpful, just a great group to work with!!
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February 2023 by Scott N.
I attended Preferred Rate's first-time homebuyer seminar last Saturday. I heard about it via a flier at an open house I went to in Oakley. These seminars are held on the second Saturdays of the month. I am in the early stages of planning to buy a home. I know some things, but definitely not everything and was looking to learn more.The seminar was very helpful with Rob in attendance who answered my questions about the loan process. He explained the different types of loans, programs, and everything about the process. They also had a realtor team in attendance to help explain more about that side of things. I would encourage those looking to be informed on the loan process to attend one of their seminars. I appreciated their time!
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February 2023 by Steve Wood
An amazing experience. Rob and his team went above and beyond to make this easies loan process we ever did. From start to finish great communication and answered all my questions. We would definitely recommend then to anyone looking to refinance or buying a home. Couldn’t imagine going through anyone else.
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November 2022 by Eric Ponder
Friendly people. Took care of us when buying our home. I would recommend them to anyone looking to purchase . They went out of their way to help us.
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July 2022 by Jen Simmons
Rob and his team are absolutely amazing!! They are professional, always there to answer any questions and go above and beyond to help you out. I would definitely use them again.
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June 2022 by Sydney Doss
Rob O’Malley and his team were great in helping me purchase my home. They were always professional and efficient. Thanks to them the process was smooth and enjoyable.
