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February 2023 by Earl Grey
Asking for a battery change. They gave me a two-week out appointment. And I saw full guys chit-chatting in the shop standing around doing nothing.
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September 2022 by Jacqueline Castillo
Always get my car here they are honest people. Get car done as quickly as possible.
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March 2022 by Mark Porterfield
Booked out 2 weeks. Gotta go somewhere else.
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October 2021 by April Poteat-Brittain
Great place to get an oil change, tune up, brakes, ect. Always excellent customer service from making the appointment to checking out. Affordable compared to other places that offer similar services. I feel they are truly honest with their assessment on what needs to be replaced or not. For example, today I was pretty sure my brake pads would need to be replaced but was assured that they still had half life left. In regards to an oil change, I love getting a detailed (easy to read) report on my car attached to my receipt. I save these to compare to past/future reports.
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July 2021 by Dennis Kayser
I had my oil changed and after the work was done I noticed a small amount of oil on my garage floor. I called Quick Lane and explained the problem they were very nice and told me to bring it back. They immediately took my car in and put a new gasket on the drain plug and replaced all of the oil. 1 day later I noticed a small amount of oil on my garage floor and call them again and brought the car back. They ordered a brand new drain plug and gasket no charge to me and completed the work. Jacob the mechanic constantly kept me informed about what he was doing and what the plan was to fix the problem. Incredible service excellent attitude I will go back for all of my service needs. Very happy!Dennis KService: Oil change
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July 2021 by EricG NIS
very good
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June 2021 by M. Barra
So far I’ve brought my car here twice and have been really happy with the experience. On this last service, they finished 90 minute job in 30 minutes. Prices are competitive, service and quality are great, and you’re getting Ford OEM parts. Don’t have a reason to go anywhere else.
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June 2021 by Ed C
It was great service ,great communicationThanks
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January 2021 by Timothy Reardon
Have been using their service for nearly 20 years.
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November 2020 by Jennie Pepitone
Love this place. Ao professional i never worry if they do something wrong. You get what you pay for.
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February 2020 by Hao Voqui
Service was great until the last time. I pulled my car to do my own oil change this time. The drain bolt is stripped and looks the the used an extractor to remove it last time. Instead of replacing it. They put back the stripped blot.
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November 2019 by Josh Harris
Did a great job the staff is really friendly.
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October 2019 by Joshua Cascante
I love this company. They always are ready to help with any emergency services of my car. I've called them the same day before with issues and as long as I can leave my car their they can take care of the issue.
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July 2019 by Alan Jones
Staff courteos but never knew they could take appts. No mention on website.
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March 2019 by Gary Killgore
I wouldn't buy another car from Bill Brandt Ford, but I won't let anyone else service my cars and trucks. Only Quick Lane in Brentwood. Gino the service manager, is simply the most professional and thoughtful service manager ever. You can relax if he's managing the work or giving you quotes. He's a straight shooter.
