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December 2023 by Nic Medina
Very nice and helpful staff
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November 2023 by Raquel Leonberger
Clothes over time got very expensive. Cheaply quality overrated high prices. The new fashion doesn't look modern and looks older and conservative with long shirts, longer sleeves, longer skirts, and I didn't see anything in those stores that were appealing to buy.Jeans run $89.00 for one pair, not into the flair look. Black jeans weren't like before new material. Most all high-rise fit.I like it better when their is variety to choosefromnot just onlywhat is soldi in that area.. I have been a customer since then when all jeans were $38.00 & $58.00..Bras went up nearly $80.$100 here could only buy 1 or 2 things. Doesn't make shopping that much fun either.Satin stretch material that easily fades after 2 washes. Didn't like the fashion on this store this time. Shoes are much bigger and wider than usual. Torrid is one of my favorite stores, but this season of style clothing sucks. I'll try back again in February. Hopefully, they will have a fun, better selection to choose from.
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August 2023 by Beloved Becca (B)
It's a small store but in an outdoor mall area. Very nice and convenient. Pricey but good clothes.
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July 2023 by Barbara Sanchez
Great place to shop they are high with there clothes but it ok
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July 2023 by Mikki Estrada
Great store, all of the employees are helpful and friendly.
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June 2023 by Melissa
Had to return some items. The gurls were extremely helpful and friendly.
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April 2023 by Bebe McKnight
I went in here after purchasing online. I wanted todo an exchange but instead of listening to me ask if they had a pair of shorts I’d seen online, I was completely ignored and just told my money would go back on to my card. I like the store it’s clean but damn ladies I would have exchanged my 62$ and probably spent more of you had the decency to look at me or even answer my question I tried asking 3 times. Barf so done with rudeness, I mean it was 11am not like it was super early… Must be nice to start your day when most are taking their lunch. Gets 2 stars for the store being clean. ??♀️
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November 2022 by DizzyDreamer92
I have come to this location a handful of times, and as a plus size woman and a former Torrid employee it brings me no pleasure to have to right a negative review- but today I left nearly in tears. With the exception of 1 time that I’ve been in to try and shop, I have been absolutely ignored. Not greeted. Not asked if I need help or a fitting room. Today I even had picked out a few things to buy, but ended up putting them back- because I was treated like I was invisible. I’m not saying I want someone to get my entire life story or cater to me hand and foot when I come in- I know that’s not realistic. But as a plus size woman it’s already stressful and daunting enough going shopping, but to then go to a place where you’re supposed to feel welcome and not feel that way is very upsetting. And if it was just a one off, like this was the only day it had happened, I’d have let it roll off my back. But this has happened multiple times. When I worked for torrid, it was instilled in me how important it was to make customers feel welcome. And I am so sad that my experiences have made me feel very unwelcome.
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November 2022 by fergiesplace
Good sales, great variety of plus size clothing!
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October 2022 by Susan Tse
I love most of their clothes and the staff are all very friendly. I just wish everything wasn't so expensive. Dressing rooms are large and comfortable.
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October 2022 by Sharon Simpson
The sales team is FABULOUS LOVE THEM!!!!
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September 2022 by Jennifer Valencia-Garcia
I love the clothes but a bit too pricey and the online is never updated, half my order always get cancelled
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March 2022 by Jolly R.
I visted this location a few weeks ago during my visit michelle helped me with every question i had very patiently and helped me pick tons of clothing to fit me she shared her experiences with torrids clothing which better helped me with my purchase she set me up in a fitting room and helped with all my questions throughout my 45 min visit this woman deserves a raise or a promotion she is very attentive and had no issues fitting me for a bra i had one of the best experiences With her ive been to a few different ones across the east bay and no one compares to her and this store!
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January 2022 by Irma Ramirez
Sign said opens at 11 and been here since 11 and no one opens business???its 11 30 almost
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December 2021 by Marylee Escalera
very helpful and friendly 40% off Everything when I was there what a great price. ♡ it
