The UPS Store in Brentwood is a locally owned and operated business offering a wide range of services including packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. It is known for being very busy with super long lines, but the staff works hard to be efficient and helps people quickly so the line moves fast. Customers report that the team is always friendly, sweet, kind, and helpful, greeting people immediately with smiling faces. Many note they have used the store for years without experiencing mistakes. The staff takes time to assist every customer, providing expert help with tasks like Amazon returns, tracking shipments, and urgent printing needs. While typically very efficient, there can be rare instances where a specific service is unavailable, leading to some inconvenience. Overall, reviewers describe it as an absolute favorite store deserving of high praise for its excellent and kind service.
Unhelpful. Officious. Possibly unbalanced management. Avoid this shop.
January 2024
I wish I can give this location zero starts. This white woman with long hair ( I forgot to ask for her name) was very RUDE and IMPOLITE. I went to this location to drop a document, and they lost it. She did not want to double check if it was there. Very unprofessional. NEVER GO THERE EVER. STAY AWAY FROM PLACE.
January 2024
I wish I can give this location zero starts. This white woman with long hair ( I forgot to ask for her name) was very RUDE and IMPOLITE. I went to this location to drop a document, and they lost it. She did not want to double check if it was there. Very unprofessional. NEVER GO THERE EVER. STAY AWAY FROM PLACE.
