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March 2024 by Leighton M.
Every time I come to this Walgreens, there is an issue. They either can't find my photo order for which I would have received a confirmation that it's ready. Or literally nobody at the photo counter, but today was by far the worst. The associate saw me and literally walked away and made me wait and did God knows what around thestore while he knew I was there
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March 2024 by Laila E.
Fnu, one of the store associates, assisted me quickly with my photo order. I ordered it in store and instead of having to come back in an hour, he offered to help me print them while I waited. I thought that was super nice of him. He was also very friendly and personable the whole time. Would definitely get my photos printed at Walgreens Lone Tree again. 5/5 star customer service.
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March 2024 by Sadig A.
My recent visit to this Walgreens located in Brentwood proved to be quite satisfactory. The prices were reasonable, allowing me to find what I needed without breaking the bank. Additionally, the staff members were helpful and courteous, readily assisting me in locating the items on my list and answering any questions I had. Their friendly demeanor added to the overall pleasantness of the shopping experience. Overall, I found the combination of reasonable prices and helpful staff made this local Walgreens a convenient and reliable option for my essential purchases in the Brentwood area.
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February 2024 by Tabatha C
The pharmacy tech said that a different Walgreens made a mistake on my son's prescription for his inhaler. Then she refused to ask them to correct it. She said that I had to call them. I know that she could have helped us with the issue. But, she refused. I then proceeded to spend 50 minutes on hold waiting for help from the other Walgreens. Customer service seems to mean nothing.
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January 2024 by Katie R.
If I could give 0 star I would. Worse customer service ever. The "shift manager" is TERRIBLE. SO RUDE. Talking poorly about customers in front of them. When I confronted him, he said "I wasn't talking to you".
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January 2024 by Cnplb R.
I've never heard of a pharmacy telling a customer they can't wait for their prescription. Was told to come back for my daughter's antibiotics once I received a message stating it's ready. That was yesterday and still nothing so my daughter just will continue to get worse and be sick because they are lazy. It wasn't even busy just one other customer waiting there. Absolutely ridiculous customer service. I regret using this Walgreens.
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January 2024 by Shane O.
The reviews dont lie. Worst pharmacy ive ever been to. Ive been here a few other times and its always a dissapointing experiance.
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December 2023 by Nikkie A.
I go to walgreens all the time to deposit cash on to my card with no issues. The walgreens had me in line for 15 min just to tell me i can only deposit once a day when I was just there a few weeks ago and been depositinf multiple times for years and was able to deposit twice ! What a shame just lazy and slow. Went to w different walgreens and they did it for me no problem.
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November 2023 by B J
No matter where you work, take pride in your job, store and product and cleanliness. Homeless/Houseless tend to camp around during the day and night, and on the 23rd we literally watched one person drop his drug paraphernelia(smoking pipe) not to far from the entry way. On the side, near curb pickup, a pile of debris, butane can and broken pipes were on the outside. Tried to call, no one answered to leave a message with mgr. It should be cleaned up at the beginning, end and spot checks during the day. You should be able to run folks off from just outside your business. I shop here from time to time, and was VERY DISAPPOINTED.
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October 2023 by Angie M.
If I could give it 0 stars I would. Go to a different pharmacy! They're always so slow and they never have anything ready always gotta wait hours for a simple prescription. Also to call and check if it's ready Omg the WORST! Never again am I coming here
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October 2023 by Arash Rahgozar
It is the worst pharmacy in the entire country. Extremely unorganized unprofessional with irresponsible behavior. The medicines are never ready, and you have to wait for hours or to come later and waste time in their line again. Switch to any other pharmacy!
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October 2023 by Arash R.
The worst pharmacy in the entire country. Extremely unorganized, unprofessional with irresponsible behavior.
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September 2023 by Martina L.
This is a very, very, very busy pharmacy so before sending you Rx's here, I'd give them a call to see if they have your Rx's in stock and if not how long will it take to be filled! If you just follow these simple steps, it'll save you time, and going back and forth with the pharmacy Tech!!!!
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September 2023 by Cris BA
This store has the same reviews from many and i see many people but the service, staff and experience! Tell me Walgreens as a company, how low does the rating need to be for you to step in and improve the service? This store had me call my doctor's office and update the staff about my submitted prescription. The doctor complied, as I advised him the need to call was to get my prescription. After calling and confirming with them, the doctor called and stated he completed everything they asked. I called back, asked for my status of medication and was told, it's on hold due to back order. I waited and tried back a few days (1 week later) I was told the doctor needed to call in and confirm the request. I explained the request was confirmed and the staff stated "the notes on the account don't show that". This is a poor service! I used Delta Pharmacy for the longest time (Antioch, Ca) to avoid the lines, delays and especially the incompetence! I will take my prescription elsewhere or just eat grass outside before I ever try to get anything filled at Walgreens there or any other location! The wait is long, the staff is over taxed and not able to complete task correctly and the store should either invest in more for the community or provide schedule pick times or something! I would rate you a full negative 5 stars but I am required to give you 1 star but you do NOT deserve even that 1!
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September 2023 by Timothy Phillips
One of the worst pharmacies I have ever had the displeasure of using. Called to confirm my prescription was in, arrived and was told they didn't have it. Tried to speak to a pharmacist and ended up waiting an hour despite me be the only customer not being serviced and I had my 18-month old with me at the time. Got annoyed and went back to the window for them to tell me, "Oh here's your prescription".They never answer their phones and are extremely unhelpful. Would give 0 if possible.