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May 2023 by Thomas Kopitnik
Don't use this place. Awful cheats. it is a repetitive problem . No matter what they will not honor any warranty. they say you used the wrong gasoline, wrong oil, wrong air, etc. They are crooks. Stay away.
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April 2023 by Thomas K.
These people are crooks. Will not honor any warranty. It is always the same story. You used the wrong gas, wrong oil, wrong air, etc. they are terrible at customer service and you should stay away from these terrible people.
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March 2023 by Roger Padilla
Very helpful and wide variety of power tools.
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February 2023 by Erik N.
Had a window get hit by a rock and break while driving during a heavy storm. Stopped by A-OK, because it was the closest place. They went out of their way to find plastic and tape to cover the window, and the two guys working there gave me a much needed hand covering the broken window in pouring rain. These guys are the best! I offered to give them a little money in return for all their help, especially considering the the supplies only amounted to about five dollars, but they declined. Thanks again for the help!
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February 2023 by Nick J.
Moving is super stressful but Brandon and the team at A-OK went above and beyond to help me find the perfect size U-Haul and to set me up with the right gear for moving; boxes, plastic wrap, tape, etc. My wife and I are incredibly grateful for Brandon's help and expertise. Thanks again!!
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October 2021 by Santa Barbara
Friendly staff, that deserve better reviews that have been given. I’ve been in this location twice and both times I was very pleased with the service. Looks like people just leave bad reviews when they are in bad moods.
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June 2021 by Al Macdonald
Joel was helpful in getting my tractor back and repaired from SB. Tomorrow for sure, maybe!
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March 2021 by Stacey Webb
Theses guys are truly professional, I will see them again and again.
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December 2020 by Dag Nabit
Friendly staff, that deserve better reviews that have been given. I’ve been in this location twice and both times I was very pleased with the service. Looks like people just leave bad reviews when they are in bad moods.
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October 2020 by Angel J.
Don't use this company for u haul I reserved a month ahead and they sent me to Santa Maria on my move out date.No comps do not rent.
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August 2020 by Geoff Harding
Jim Calli, rude, staff rude don't care. Jim seems to get as much as he can for minimum wages. The guy that answered the phone said these reviews don't matter because the customers can't read.
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August 2020 by jeff h.
The owner Jim doesn't care about anyone. Doesn't pay staff enough for them to be smart.
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June 2020 by cindy mcclellan
I purchased a new brigs and Stratton presser whasher I’ve brought it in 3 times to fix it for the same problem and they have never resolved the problem! Now I’ve take it back for the 4 time they said they cover it under warranty but they wanted money to fix it again ! And I can’t get them to answer the phone ! They don’t return the call ! I’ve been a local for thirty years I would buy another product from them again ! Take your stuff to JV auto parts !! They do it Right!
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July 2019 by edward stone
I bought $100 carbide chainsaw chain here and cutting regular oak, the tooth chipped and failed. I returned it and when I returned it the young gentleman at the countersaid he didn't have time to sharpen the chainsaw chain and he also could not warranty it I lost a client today because I was at the shop for over an hour and still had no resolution. They also said they had no way to get files or Dremel bits to sharpen this chain meaning I bought a chain that I can never sharpen. it's unfortunate that local businesses would rather someone deal online because they don't want to deal with this sort of issue. I have sent my workers here several times to buy things and after this experience we will not spend another dollar until this is resolved. The terrible part about it all is this is unfortunate that it seemed like the employees at this shop, really didn't care if I left upset unsatisfied or with intentions of never returning. Shame shame, this is the route of lost sales to businesses locally
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April 2019 by Samson Finkelstein
The store is well stocked as I was very excited about it the first time I went in. However, their service brought this five star store to a one star business in my opinion.
