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December 2023 by Frank S.
Lydia at this store went out of her way to help us, great employee! Very hard to find this attitude in todays world .
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December 2023 by Harold S.
The big and tall 65ish cashier with the long white pony tail is mean and rude. He snapped at me when I was standing in line, that I had to, "get back." I had no idea why he said that, but out of reflex I said "oh ok" and stepped back about 18 inches. Mind you, the customer before me was about 3 feet ahead of me and had already paid. She then went over to her cart, and I stood by the card machine as I have been doing without complaint from anybody for 50 years. The cashier again barked at me again to "get back!". I responded that, "I'm not bothering anybody. " I was just really getting confused at what was going on. He then says, "you need to learn to be courteous." I have owned a successful store in Solvang for 15 years. I don't need this bully to tell me how to be courteous. There are quite a few complaints about this man here in these comments. Not one more person should have their day negatively impacted by this jerk who does not appreciate his job. I will also note that he has been rude to me on 2 other occasions when I needed help at the self serve checkout. I called the manager when I got to my car. The young man, who is the manager, was extremely nice, helpful, and polite. Everyone in the store is great except this cashier. Many thanks to the manager. This happened on 12/23/2023
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July 2023 by Ron R.
This Albertsons seems to be the only major market in the area. There are other smaller markets. We have been here a few times over the years when in town. They seem to get pretty busy during dinner time, so it is best to try to go there earlier or later to avooid the rush. Their shelves are usually well stocked and the store is clean. They are in stripp mall like most markets with a large shared lot. The spaces near the market can get full when they are busy and so you might need to walk a little in the lot. On our last visit, we wanted to get a dessert for dinner. We selected an item from their bakery that is a standard item made at all Albertsons stores. The whole stack of boxes was wet. We really wanted it, so we got one figuring that just the outside was wet. When we got back to our room and were ready for dessert we were very disappointed to find out that the contents inside the box were also wet, which runined the baked goods, plus we did not know if it was just water or some chemical. We returned the item to customer service. Informed them of the problem for the whole stack and selected another mass produced big brand item as a replacement. While the person who helped us with the return was nice enough and gave us a refund, they seemed completely unconcerned that the whole stack was like that. There was no one in line after us and we did not see them go take the other items off the shelf. When we returned the next day for a different item, it appeared that the same three boxes were still on the shelf. We do not know, but it did not seem like the person to whom we made the return took the items off the shelf. Consequently, since this seems to be the biggest market in the area and since we usually have a good experience shopping here, then we are likely to go back and would recommend them, but we would also recommend sticking to big brand name items rather than the Albertsons brand ones in this store.
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January 2023 by Kevin B.
I love this Albertsons store. It is just minutes away from Solvang, which makes it so convenient to stop by and grab something. We stopped here on our way to Solvang to throw a birthday party for a friend driving miles and miles away from Orange County lol. Trip was awesome. I bought a bunch of meat and vegetables and plenty of junk food. Great sales and coupons here. They have a nice deli area. Place is clean and real busy. Great Customer Service here. Parking lot is pretty huge with surrounding stores. Always a pleasure to come visit here when i am in town.
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August 2022 by Sergio Z.
This our first time shopping at this Albertsons supermarket in Bueliton,CA. While we in our mini vacation this Albertsons is very nice and clean and well organized with friendly and knowledgeable staff knowing where each items are at. We went the Deli to get some fried chicken they were very friendly at the counter. We got everything we need went to the checkout the were fast,friendly we enjoy shopping at this Albertsons.
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March 2022 by Karon S.
Unable to find a local small deli, while in the area on vacation recently, I stopped in here. We bought Dietz and Watson sliced turkey from the deli counter for our picnic lunch and were impressed by how tasty and fresh it was. Store was clean, uncrowded and easy to locate all the items I searched for, with easy parking, so four stars.
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March 2022 by Trace V.
Saw the negative reviews but this is the ONLY major chain grocery store in the area and it came in handy when we needed to restock on our vacation. Excellent Dietz and Watson sliced turkey at the Deli Counter! Clean, not crowded, and very close to our hotel -- that's all a grocery store has to do to get my thumbs up.
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December 2021 by Daniel C.
The worst I've been in and a lesson in frustration. The employees here (except deli n butcher case) are beyond rude. Elbow you out of the way to restock, employees hold up the line with their own check out issues and then glare at the customers. Nice store, bad employees. Never again.
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September 2021 by Gary B.
Went in the meat department the other day, was told to purchase a spatchcock chicken, it's a marinated chicken (2lbs) took it home and cooked it in the oven, came out okay, but $14 dollars and change for a 2lb chicken!!!!!!!! Ridiculous, what is this country coming to?
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July 2021 by Michael K.
On the way to check in to my Hotel room in Solvang. I saw an Albertsons nearby after getting off the freeway. I decided to stop here and grab a few goodies and food to take and eat on my first day. Nice size clean huge Albertsons. They have a nice deli area and the produce and all the other isles are organized with well stoked geroceries. Their cooked foods are really really fresh and great. Staff were super nice. They will help you with anything you may need. I will always stop by on my way to Solvang.
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March 2021 by Judy a.
This is strictly for Tina at the cash register. I was having trouble with my just for you and she took the time with tons of patients and helped me. Great customer service.
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February 2021 by Rachel L.
Pretty impolite young worker at the meat/seafood dept. He approaches counter and says "yeah" and when I thanked him upon completion, all he could do was turn around and walk away. Definitely needs some training on customer service. Left me feeling like he was doing me a favor and I should be grateful.
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December 2020 by Kristen R.
This is by far my favorite Albertson's they always go above and beyond recently Armando the store manager provided amazing customer service he actually went to another Albertson's to get a product I needed that they didn't have at his store and he brought it in the next day!!! Thank you for saving the day - once again!!!
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December 2020 by Joan C.
I really like coming here, all employees are very nice and helpful. Sometimes the produce department doesn't have things stocked like they should but if you ask them they will always cut up while you wait. I really think they try to keep everything well stocked.
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December 2020 by Kathy L.
Really, if you employ someone who does not understand English perhaps they should be doing a behind the scenes job where this language skill is less important. The full service butcher section is not helpful when staffed by this employee. Happily I pass two other grocery stores on my way home and will look for help there.
