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August 2023 by Patrick Volum
Jim is great, they helped us with a turbo issue and were quick and friendly
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August 2022 by Roberto Corral
I take my vehicles there for all my services. Jim and Mark know exactly what is necessary to keep your car in top shape.
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July 2022 by Marcy Stoeven
Love these guys! They were knowledgeable, well priced, friendly, and fast.
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July 2022 by Chuck S.
For warrantee and service work we have, over the years, taken our 2012 Ford E-350 Super Duty Econoline based camper van to our local Buellton Ford dealer, Vreeland Ford, to accomplish. Recently the driver side rear wheel would get "too hot to touch" after driving at 65 mile per hour. We took the van to our local "go to" Ford fixer dealer. On 12 May 2022 the Service Department accepted our van; for them to find the reason for the problem and put the cost of that toward the actual repair. Since the van was there, we added an engine oil change and their multipoint inspection to the service order. After two days of not hearing anything, we called the Service Department and find that they decided that they could not work on our van because it was a camper; with tanks and things hanging off the bottom of the van. Nothing had been done. Not even the oil change. Words that we never expected to hear from our "can do" Ford dealer. As mentioned, this same van has had warrantee work and service performed over the past years at the local Vreeland Ford dealer and there was not word one about it being a camper; and that being a problem for them. And it was the same camper van that we brought to our local Vreeland Ford dealer to fix this time. This was a lonely feeling; Ford could not fix our Ford van. Fortunately, a local auto repair shop could. Valley Automotive, 1.3 road miles from Vreeland Ford, took apart our vehicle's suspect parts without any whining and gave us great explanations about what they found. They repaired our Econoline Van without one word about it being a camper; or that being a camper was a problem. It looks like Ford Service told us an untruth about the camper being a problem; or they did not know how to fix our Ford. Thank You Very Much Jim, Mark, and Paul - Chuck & Vickie Sorensen
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April 2022 by Rich
These guys are honest, polite and very reasonable. I take all my cars here for big and small jobs, smog or anything and have only great experiences.Still very happy with this crew.
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February 2022 by Gary
We are on a trip with a sprinter van we have just purchased when there was a vibration noise. We took it to valley and they checked and said it was normal noise coming from one of the components in the engine. Jim even checked the condition of the belts and pulleys. He wouldn't take any money even though I offered since the peace of mind he gave me was worth a lot. Would highly recommend valley automotive
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January 2022 by Tucker'doodle Love
Expensive but very high qulity.
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September 2021 by Ali R.
I had never used this auto shop but when all other places in the Valley were to busy Jim said no problem your vehicle in your driveway is doing you no good bring it on in. Had my vehicle towed there and in one days time diagnosed and fixed. They don't over charge and are here to help. Really appreciated the fabulous customer service will be definitely going back for the next car problem.
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September 2021 by Gracie M.
I rarely give reviews but I just had to make known the wonderful service I received. I was on my way home from Pismo beach when I saw that the 101 South was shut down due to an accident. It turns out the 154 highway was shut down to an accident as well. I was stuck!! My car light was blinking service needed so I decided to call Valley Automotive to see if I could bring in my car in for an oil change. They stated yes and asked what kind of car I had. They were kind, professional, quick, and knowledgeable. The minute I drove my car I could tell a big difference. They were very reasonable $. They also helped me obtaining updated info on the status of the re-opening of the 101 fwy. I really appreciated them.
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August 2021 by Russell B
Valley did an excellent job repairing me and Dads favorite van after it needed repair to the engine, doors and exhaust. We are back on the road again.Services: Exhaust
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July 2021 by Bowen
I went to this business to inquire information about a smog check. Waited outside by the door doe around five minutes as the guy working in the office helped someone before me .when he got back he clearly saw me then went to his front office desk and sat there for a min or two so I asked do you guys do smog checks? He said yes I asked how much is a smog check he said eighty nine dollars and some change or something I asked is that the going rate around town and he looked at me in a very rude manner and said I don’t know so I said ok thanks and left. It was a very odd experience and I felt very uncomfortable to be speaking with him or on fhat property so I left . Anyways maybe it is just me but I had a bad experience there just talking to him I am very glad I saw these colors before I asked him to do a smog check on my vehicle
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June 2021 by Lester Bridges
Had an appointment for Smog Check. The owner or manager, Jim, believe was very personable and my wait didn't seem like a wait due to our chatting. They were fast and efficient
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May 2021 by Art
Excellent, fast service. Good prices. They know what they are doing.
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May 2021 by Tezan Ric
Strange and unfriendly. Bad attitude on phone. I stayed away!
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May 2021 by Mike Storms
Guys know what they are doing!
