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August 2023 by Tony Chun
I recently switched from Verizon to At&t.The service and prices offered by AT&T have been very satisfactory to me.It takes a very short time for the phone to transfer data.Each member of the staff knows what they are doing.Those who are interested in switching or renewing their contract should consider this store.
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July 2023 by So Daebak
Came to the store to have my family's phone upgraded. Very satisfied with the service and had our phones upgraded without any issues.
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July 2023 by Jeong Ho Yoon
Friendly and efficient. All of the my questions were answered and was able to exchange my phone for a new one quickly.
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April 2023 by Seungbae Cha
Cali? Cala? I can't remember her name, but I don't like the customer service. When I stop by, I was going to ask something, She just cut it off in the middle of question, then say something she want to . I still have about a year of contract, I am going to move to T-Mobile or Verizon when ends. Because of only one customer service staff!
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January 2023 by Zonia Parada
Hands down the worst ATT store I have ever been to. I went in to upgrade to an iPhone 14 from an iPhone 11. I told the agent that I wanted to upgrade to iPhone 14 pro 128 memory with a trade in. The agent told me I had to change my plan and also tried to sneak in a new line. When I asked what would change with my plan he couldn't explain, and instead started going over the pricing of the new line I never asked for. I told him I wasn't going to add a line as I only had use for 3 lines and I wasn't going to change my plan without explanation of changes. The other agent in the back (wearing a beanie, playing on a tablet and without looking up) "go somewhere else". I brushed it off because he wasn't who I was speaking with, so I ask the agent "helping" me what changes with my account with the proposed changes and he still couldn't tell me. Also there was a price discrepancy with the monthly and the payment due at purchase. Another issue he couldn't explain. When I asked about the new plan and benefits he told me to go somewhere else.A little piece of information, these agents get commission on new lines and phone plan changes and they will try to sneak those changes and pressure you into them to get the sale regardless if it fits your needs or not. This is not an ATT company store but an authorized retailer and there is the problem. They are not held to the same standards as direct ATT employees and there is little to no training in product or plan knowledge.
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November 2022 by myung lee
I usually hate going into cellphone stores because they usually complicate things but this was my best experience ever! I was assisted by Simon and he was so friendly and helpful in helping me get rid of my old Verizon plan because they were charging me so much money! Im so lucky to have come here because my experience was an A+!
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November 2022 by Sydney Lee
Got helped by Simon, he was so awesome and patient!! best costumer service I received. Very happy with overall experience. Thanks for being great.
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November 2022 by KWANHWA KIM
Successfully added my numbers to my son's account. Thank you so much Simon and the staffs for kindly helping us out!
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November 2022 by Mark M.
When I walked into the store Nayeli the store employee was so helpful she made sure I understood all the expenses I was paying, im a bit new to all this billing stuff when it comes to phones so she was very helpful and clear! THANK U NAYELI.
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September 2022 by Harry Do
Thank you for helping me setting up my new phone and introduced me better plan! Simon helped me so much. I really appreciated it~
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September 2022 by Kyung Sook Han
Awesome place! Staffs are so nice and kind! Every time I'm in trouble with new phone device issue, they helpe me out. Thank you so much, Rio! I really appreciate it!
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September 2022 by Myung bok Han
Fine place to bring your family. I ordered new lines and Joshua, Jason helped me a lot. They are so kind and nice people!
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September 2022 by Shawn Kang
The staffs are so nice and kind to me and my family. Joshua helped me the most and I really appreciated it! You guys r the best!
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August 2022 by McKennah Renfro
SIMON WAS SO HELPFUL. I recently got my phone stolen and he helped me so quick and was very patient with me! excellent service :)
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August 2022 by I Y
I came in to switch my phone carrier. Joshua was extremely helpful and gave me a deal I couldn’t pass up! Highly recommend calling in to see when he’s available. Will come back to him for any service.