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January 2024 by Damaris Perez
Excellent
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December 2023 by Megan R.
I was just in the store just looking to spend my gift cards that I got for Christmas and I also work in the mall so I'm somewhat a regular. I usually have a great time in the store browsing around and such but today was different. I put my stuff down to organize what I was buying to see what I had in my bag and a store associate started following me around the store and was asking me a whole bunch of questions. It made me feel so uncomfortable because they weren't doing this to anyone else in the store just me. I'm not going to say it was racially motivated but it sure felt like it. I was also getting looks from the other employees and the manager. It was just a very uncomfortable experience
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December 2023 by Raymond Bustamante
It is located at the Buena Park Mall, but don't let that discourage you. The location always has a great selection and a helpful staff. It is one of my favorite locations.
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December 2023 by Gloria Oporta
My favorite place always in love with the fragrance they have. I just purchased the $9.99 3wick candles offer love it
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November 2023 by Jennifer Mazur
Very helpful workers, store was well put together.
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October 2023 by Debra H.
I went into the Buena Park Mall store today to see if by chance their 3 wick candles were on sale. The girl at the door informed me no, but there were some on a table for 60% off. As I stood there looking at the candles on the 60% off table I noticed a sign on a table behind me that read " ALL CANDLES BUT ONE GET ONE FREE". I went to the girl that showed me the 60% off table and showed her. She said oh I didn't see this. So I proceeded to select more candles. I went to check out and told the clerk that one was on the 60% off table and the other 4 should be buy one get one free. The other girl at the counter said no that isn't right. I showed the girl checking me out the sign and she said that she had to do what the other girl said because she was the manager. We both went back to the check out counter and showed the manager the sign. The manger proceeded to tell me that it was for that table only. I told her no the sign said All Candles buy one get one free, not just this table. She wouldn't honor the sign that was posted, so I said fine I wasn't buying anything and walked out. You would think with all the stores closing because so many people are buying online and not shopping inside the stores she would have honored the sign for me and then take it down. Very poor customer service in my opinion Unhappy customer Debbie
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July 2023 by Belinda Garcia
All the employees there are very nice. Especially the girls greeting at the door. Whole store always fully stocked.
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June 2023 by Payton T.
the customer service was horrible. they were rude and gave dirty looks. usually people offer to help or give bags, but these 2 girls did everything but help.
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April 2023 by Tara Coleman
The staff here is amazing! I once even bought a drink tumbler for an especially nice clerk one day. She was overjoyed!I love Bath and Body, aromatherapy is so important in my life and they have fantastic quality fragrances, lotions, sanitizers, and candles.
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April 2023 by sookhee hyun
For a person who is not very tech savy and not familiar with English, there was a cashier there on 4/29/23 around 10am who was very friendly and understanding. She helped me with coupons on the app and was very patient to explain everything to me. She made my day and had the best service i ever experienced at Bath & Body Works. I dont remember her name, but wanted to leave this review. She deserves more than 5 stars.
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March 2023 by Rob D.
The app had listed a deal that I could not resist. I went in to see more sales I liked! Once ready to check out , Mariah helped us get the best deal possible! We used the in store deals and some rewards I had on the app. Definitely my new home store!
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March 2023 by Lillian M.
Mariah was super helpful in figuring out how to utilize our coupons so we'd get the best price! I'm for sure gonna make this my go to bath and body works. There was another employee who recommended a scent she liked when I was having a hard time deciding.
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December 2022 by B. Barnes
Service is always great and I love the sales for good hand sanitizers! They last a good while but I go through them because I love the smell of the essential oils in them. I try to get about ten every time because my classmates always ask for some. The smell lasts and it’s very therapeutic for me.
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December 2022 by Alicia C.
Initially didn't want to hit the mall due to the crazy parking, and the mall fuss. I am so happy I did take the plunge and drove straight from work the the store at the Buena Park Mall. Today was the last day for $5.95 single-wick candles. Limit was 20, so Ibstockwd upnforyear round scents. Although it was bauy, the door greeter Nubia was quick to hand me a bag and greet me. As I was searching for a certain event she too went on the hunt. It wasn't found but I did get 50% off sales on candle holders! What a bargain today. The store was nicely stocked many choices. They do adhere to the limit rules. Also, I was able to utilize my online app and get my coupons. Again, staff were curious and so helpful. I walked out with my heavy double bagged candles and each in a lil carton for breakage. I will say I recommend this location. Im so glad Ibtook the time to stop in. Im set with my candles for the year!
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December 2022 by Sharon Beed
Great people working. So inviting to come and take in all the products.
