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January 2024 by Brandie Crowder
Fantastic Experience with my used car being sold to Buena Park Honda! Garrett was top notch and his manager Chase was excellent with the customer service. Got top dollar and top service. Thank you!
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January 2024 by Chris Woo
Be careful purchasing from this dealership!! They sell used cars knowing they have extensive maintenance issues. Purchased a Hyundai from them whose engine gave out less than 4 weeks later. They promised the vehicle was thoroughly evaluated for any and all problems. Extremely dishonest and shady tactics.
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January 2024 by L G
Where do I start. First they tried to scam me for inspection fee for stuuf that was going to be fixed under recall. Then this(see pictures). Not a word from anybody to remove the seats, or we did this because we had to and fidn know how to put it together. The job the did seemed rushed and sloppy. I had to put bolt covers myself. Stay away. Can't wait for car dealers to become obsolete.
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December 2023 by Cherry J.
I sold my 2023 Rav4 and had the pleasure of working with Chi. She's very genuine and I can tell she enjoys doing her job. This is why it wasn't difficult to connect with her. She walked me through the entire process and helped me prepare the necessary documents ahead of time. Our transaction was smooth and fast. I wouldn't hesitate to come back to Honda to work with Chi again.
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December 2023 by G L.
They Blow! The Employees are only there for a paycheck. Customer service doesn't exist.
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December 2023 by Joseph ..
Do not go here to sell your used car, especially with Ariel Chi. Wouldn't be surprised if that was her fake name. Lied about the offer then they offered a lower price when arrived. Wasted my time!
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November 2023 by Luis G.
We truly appreciate Edward Kim (Sales) and Michelle Padilla (Finance) for finding and closing out a diamond in the rough for my family: a brand new red 2024 CR-V Sport Hybrid! Thanks BP Honda team for making it happen!
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November 2023 by Sona Mikaa
Got a really nice deal in this place from the manager. I wasn't sure whether what car I should get, and the manager guided me in the right direction to buy a car. I'm glad I came here to buy a car!
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November 2023 by Omar Campos
Staff was Excellent, everyone was welcoming, and at no point did we feel pressured in to buying. Make sure to ask For Mike Checkman, he was funny, nice, and went above and beyond for us to get a sweet deal on a new Honda CRV. Without him I doubt we would get the deal we got. The general Manager introduced himself and was also very courteous and helped seal the deal. I will definitely be returning to get my next honda here.
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November 2023 by natalie neri
First of all I want to start off by saying everyone who helped me was so nice and comforting. I want to give a big thank you to Michelle. She was so nice explained the warranty and alarm system to us. She is literally one of a kind such a stress free experience signing all those papers and obtaining the warranty with honda. Alejandro was also super helpful with us and very nice and understanding to meet all our needs. I’m more than happy with my Honda experience I hope it continues!
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November 2023 by anna reyes
I am so so satisfied with my service at Honda Carson, first of all Dean the GM was AMAZING went that extra mile to make me happy with my purchase. He made the entire process very easy for me and I loved his genuine service, and I can’t forget Mike’s and Hazels wonderful service as well. They all made me feel like I was family or such. I’m a happy customer ?
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October 2023 by Ronny M.
Mr Choi is a bad boy, Mr Kim not a good salesminBasically you will never see a net price or cost until they strong arm you into a ridiculously high payment. Practically illegal tactics going on here. Also, they do not "Participate" in the Honda lease specials.I'll be notifying Honda Motors of this as well. Plus, the "discount" I've attached as a pic was never offered as well. Classic bait and switch.
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October 2023 by Cathryn S.
TERRIBLE customer service and rude employees. Go elsewhere because this dealership only cares about selling cars. Just purchased a car less than 2 months ago and the alternator is already broken. My husband called and they said it would be replaced with no cost but when he got there they said the warranty expired a month ago. Like??? We just bought it?? Even when buying the car the lady helping us was so unprofessional and lazy. Wish we bought our car somewhere else.
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October 2023 by Eazie Way
I love getting my car serviced here. David Park is a great Service Consultant who is very knowledgeable and passionate about helping customers. He shares a lot of good information on the vehicle and explaining any services that are being done your vehicle. Overall I am very satisfied with the services as well as the breakdowns on the cost. Aside from the vehicle, David also shared information on his recent successful diet which was quite motivational for me. His service was very personable yet very professional. I will definitely return for my future service needs.
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October 2023 by Kyle
Everyone was helpful, nice and professional. They washed the car after service appointment! Amazing! ? The best customer service! Special thank you to Chase, the Used Car Sales Manager, who initially recommended Buena Park Honda! I’m officially a loyal customer of this Honda location!!!