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September 2023 by Tami Stephens
Rented a minivan for a family trip. The service was excellent and the vehicle was clean. I reserved the vehicle by making a phone call. I would apply here again.
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September 2023 by уауА ФАВРАРАВЫ
Great place to pick up and return your car. Very convenient. Thank you!!
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August 2019 by joseph youn
good. .
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May 2019 by Poo bear
No good
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April 2019 by Caroline Peters
I came here because I got into an accident and the shop I went to was near by. My insurance covers the cost so I can't speak on that. But the service was good and the car was clean. Oh and don't forget your claim number.
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March 2019 by Leean C.
We needed to rent a cargo van to move some equipment we drove to Family Rent a Car on Commonwealth in Buena Park on Friday and reserved the van. We picked it up on Saturday returned the van on Monday morning very friendly staff, very accommodating. I really appreciated the service and will definitely use them again. Scott & Leean Craven
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February 2019 by Sebastian C.
Despite all these bad reviews, I was recommended to this place by a family friend after a freak accident I had and costed my car a week and a half getting fixed up. This is my very first time getting a rental car myself and since I am insanely tall, I can't drive a smaller vehicle. I was given a fairly new Honda CR-V. The car itself was great. The steering control was great and the mileage was very good as well. True, you may get better service if you are Korean, because Buena Park is filled with those type of businesses. However, my first experience here was great and the service was great as well. I will definitely come here again if I ever need a rental car in the near future. They probably got new owners lately, because I was really comfortable being here at this business and have no complaints at all.
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December 2018 by Ariel Song
Omg.So bad.I don't wanna go again.Naver!
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June 2018 by 1fullyautomatic Lady
Got a flat tire. They were NO help. Ended up having to pay for a replacement tire and roadside asst. Myself!
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December 2017 by Sam K.
I rented a car from them and it was fantastic. The guys there especially Tony helped me pick out a car for very good price and I was off to work. The service was great and I highly recommend them.
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August 2017 by Tim Kang
I rented a car from here because my cousin was in town. Great service with nice people. I had to see if I needed the insurance under their policy, and they gave a really good deal for the week my cousin was here.
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May 2017 by Isacc Jones
I rented a mini van for a family trip from this place and was better than expected. The service there was excellent and the car was very clean. I made a reservation by calling and the pick up was easy to do as well as the drop off of the car. I would come here again.
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May 2017 by Ryan Olberg
They had clean cars and there customer service was very good. They also had good prices.
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October 2012 by Zeno Phobe
Love this place having tried other "budget / discount" rental places that put you in a death trap on wheels. They just re-opened at a new location with a newly acquired fleet of cars. All the compact rentals I've gotten were all brand new cars. They also provide free pickup service and returns are $5 (might vary on your location, I'm not too far away). Can't comment as far as any insurance claim issues since I don't rent under those circumstances. Only complaint is that all the cars are non-smoking but I can live with that given the great prices and reliability of their economy rentals plus the pickup & return service.
