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March 2024 by Mark D.
I spoke with, Ryan at the Buena Park location about possibly making a purchase on an arts & crafts table and answered all of my questions thoroughly, super polite and just made my overall experience go great and smoothly. He is a great asset to this company and to any company he provides service for.
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February 2024 by Roxana Martinez
THIS MICHEALS STORE IS THE BEST ONE TO SHOP. IT IEASY TO FIND ITEMS AND A great Place to Work. It has been my favorite store for many years.
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January 2024 by Becca C.
This review is for a very rude and boisterous female employee with whom I wasn't able to catch her name but she is an older Hispanic or Indian woman who wears glasses. She looks to be in her early sixties and she has short dark brown/blackish hair. I am not sure how she was ever hired but she has no business working in a customer service job. This type of work requires constant professional customer interaction, something she is ill-equipped to do. I wasn't even at her register but she still managed to be so rude to me. She stood at her register, yelled at me from a few feet away and tried to claim that I wasn't waiting in line when I clearly was. Personally, I don't like to argue with strangers in public and I always try to remain classy so I didn't respond back to her. Never have I ever been so disrespected and humiliated, especially in an arts and crafts store of all places. I can see employees being rude at places like a supermarket, liquor store, clothing store, etc. but in an arts and craft store? Really? She should stay at home, rely on welfare and needlepoint instead. Also, my coupons were not honored like they were supposed to be. Smh. There is some false advertising going on. Michaels please fire this woman asap, she is the type of employee who does nothing but chase customers away. Because of this horrible treatment I received, I ended up returning what I bought and I never want to set foot inside another Michaels store again. Everything is over-priced anyways and way too expensive for what it's worth. I have no desire to run into anymore grouchy and disrespectful employees so I am going to stick to online shopping from now on.
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January 2024 by Ruth Cruz
FIRST TIME COMING TO MICHAELS. IT WAS A GREAT EXPERIENCE. HAD SO MANY THINGS TO SEE AND LOOK THROUGH. NEVER KNEW THERE WERE SO MANY HOBBYIES AND CRAFTS YOU COULD DO. BUT MICHAELS HAD EVERYTHING I NEEDED. GREAT TO FIND EVERYTHING IN ONE STORE. AND EMPLOYEES ARE VERY PLEASANT AND HELPFUL. ID SURE RECOMMEND GOING TO MICHAELS. THIS IS ONE OF MY PROJECTS IM JUST STARTING OUT.
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January 2024 by Roland J Garcia
First off I want to give a big big thank you to Shelleyfor all her help and Hardwork going above and beyond for the customers. I really appreciate the fact that I was able to come in here a few times this week and I was able to find Shelly she was familiar with what I wanted and the idea I was going for made my experience shopping here very pleasant. Thank you Michaels great staffing choice.
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December 2023 by killa kalani
Cool craft store
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December 2023 by Mark B
Nice place. Big store. Hopefully you know where things are because I only saw one man on the floor and he was busy busy.
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November 2023 by Christina Moan
Michael's has some really awesome diy kits, arts n crafts, etc. I have to admit I'm a little jealous of what kids have today to occupy themselves. I'm thinking about one of those grow your own crystals! Lol
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October 2023 by Reene Ramirez
Good place to go when you want to get creative or for an art project.... every time I'm here, I spend more than I intended to. This particular Michael's had a few of the supplies sold out, but still had what I was looking for.
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October 2023 by Theresa Parks
Excellent customer service. I wish I would have got the representative name that went above and beyond to help me. He was a slim tall gentleman working in the Christmas season area but the customer service was really good and the cashiers were really friendly
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October 2023 by Michael Kim
Clean store with great AC! Prices are pretty high for everything but they have sales all the time.
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October 2023 by Gaby Jaanastom
Love the place I go they are mostly for my paint brushes and paint most of the time I find what I’m looking for, but not all the time
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September 2023 by Fritz Reichenbach
I could get lost in this store. I spent hours day dreaming. Loved it, simply loved it!
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August 2023 by Priscilla N.
Hi I need write raving review the staff Courtney. She was so helpful w my 91 year old Jewish grandmother and her physically handicapped boyfriend. She even assisted us carrying all of our large picture frames to the car. She helped us find a coupon to save some money and signed us up for promotions. There's not a lot of people these days in retail but Courtney went above and beyond. I wish I could of told her how helpful she was...
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August 2023 by Jamie E.
The staff at this location is always awesome and very helpful, patient and kind. Great variety/selection and beautiful florals