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March 2024 by Char Cian
Sally’s Buena Park has been a go to place for all my hair care needs for decades. But rarely do you find an employee who is willing to go the extra mile and really help you out when needed.Sylvia not only helped me resolve my hair care issues at this time she went far beyond and she deserves recognition for being awesome and kind! Thank you!
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August 2023 by Erika First
Clean staff is nice .The product I purchased was great quality
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July 2023 by Denise R.
I don't know if it was because I came in on a Sunday at evening but customer service is not their best. I was asked if I needed help and I said yes. She came into the color aisle with me and I told her what I was looking for. She basically pointed and said this is what we have. I felt like I was bothering her. So I just took over and read thoroughly. Only positive were the sales and cleanliness inside.
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June 2023 by Deanne R.
Great customer friendly staff, today Silvia helped us ( hopefully that was her name) thank you soo much. We got all that the e needed and more.
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June 2023 by Joan Cameron
Elizabeth is the best. Helpful but not pushy. Thanks loads.
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August 2022 by pex
It was my first time going because I’ve never dyed my hair, the employee who helped me was super helpful and sweet ! she provided me everything and the store was clean and not too packed when I went ! I’ll definitely go back when I wanna dye my hair again :)
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May 2022 by Anet W.
I side with everyone else red hair lady is rude asf.... I get it not everyone is in a good mood all the time but when you're in customer service you better ACT like you are any ways the young gentleman that I assume everyone else said was super helpful and had good vibes he helped me blonde hair very handsome he gets my 4 stars !! Thanks man! And they closed the sallys by house so she'll be seeing a lot of me see you soon
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April 2022 by Chantel F.
Do not shop here if you're a WOV specifically a BW I came into this location in search of a bronzer from a brand that used to be sold here (it's no longer sold here unfortunately) anyways as soon as I stepped it I felt immediate hostility from the two Hispanic females who work their, one looks older in the face but has bright red hair (the one who rung me up) not once did they greet me but a minute later someone else walked in right behind me (a non poc) and they both greeted them with enthusiasm. When she rung up my item she didn't make eye contact or even bothered to give me a bag I will never come back to this location again.
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April 2022 by L L
The two ladies working here were so unhelpful and when I asked if they could check if another store had an item they said no we cant do that we havnt had that product in years- which is a straight up lie! I bought the product for hair extensions here recently. They completely ignored us when we walked into the store. Maybe they hate me bc of my race idk but they were so so unhelpful and ruined part of my day (two girls maybe in their 20/30s and latina). Never going back here!
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March 2022 by Crystal Dayton
Plenty of parking close to the store's entrance. Large selection of nail products, compared to other Sally"s locations. I like going to this particular location because they always have what I'm looking for. I love Sally's!!
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September 2021 by lexa aguilar
It was my first time going because I’ve never dyed my hair, the employee who helped me was super helpful and sweet ! she provided me everything and the store was clean and not too packed when I went ! I’ll definitely go back when I wanna dye my hair again :)
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September 2021 by jody bryant
Clean and store clerks help you a soon as you walk in.
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April 2021 by Yessenia Riverah
Great store in this nice area, all you can find if you're looking for good qualities of hair cares and friendly customer service who was helpful
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March 2021 by Aida Medina
The persons are very friendly and helpful with any questions
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February 2021 by Lexy B.
I've been here a couple times. I bought a product that was either tampered with or someone bought it & used it & put water/or some other substance in it & took it back to the store as a return. I guess nobody is checking the products being brought back. I would assume someone would double check before putting it back on the shelf whether the product is still the same or whether it's been tampered with but no. I still have no idea what I actually put on my hair. I got my money back but still. I feel like I got lucky that it wasn't anything that really damaged my hair but regardless returns should be CHECKED before putting back on shelf. Also, anytime I go there & ask questions & let them know what I'm looking for. I usually take their advise on which product & everytime I have, once I try it out & see if I like it. I end up regretting it & take the product back.. this has happened Multiple times. Girls are nice they are why it's a getting a 3 star. Just had too many bad experiences. The tampered with product is really what did it for me though...I wouldn't go back for hair products.
