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March 2024 by Jessica Lazok
Website said they were open until 9 and they were literally closed at 7 with zero reasoning absolutely unacceptable.
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March 2024 by Dawna Illiano
Food was ok. Service was slow and we couldn't find our server when we needed something. I was looking forward to a margarita from the blender but this place doesn't have a blender!! Very strange and totally sucks! ? Hope they get 1 soon!!!!
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February 2024 by Bryan Scott
Great ribs and mashed potatoes.
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January 2024 by Alfonso Alvarado Jr
I showed up at the doors with multiple customers around exactly 6:40 PM and took a picture. It says it closes at 9 PM and it’s 6:40 PM and it’s super closed. Everything is locked.
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January 2024 by Nyari Fitness & Therapy
Good food
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December 2023 by Joseph Whitesides
So it started out like a train wreck 10 minutes before anybody saw us and then Julia the manager came Save the Day made us wonderful drink personally took our order apologize and continued to serve us throughout the night while we watch the Lakers game she is a real
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December 2023 by Britt
Dined here on December 9th around 5pm. What a disaster! This restaurant was so overrun by customers, though not nearly full. This location is extremely minimally/understaffed! Those poor employees, both in the bar and main restaurant were working their behinds off! Whoever is in charge of staffing this location needs a serious reality check! This is such a busy location, being right outside the park. I felt so bad for all of the employees! The food itself was on par for the chain restaurant, but the service was lacking, and honestly I couldn’t be upset. It wasn’t the server’s fault.
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December 2023 by Debi Gu
My main complaint is being served my salad with my meal instead of being served my salad to eat during the time my meal was being prepped and service could of been much better since it wasn't busy and I was asked in this review to contact you only to get nowhere but a case# for my complaint so I will definitely not be patronizing this location or any other Tgi Fridays ever again
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December 2023 by Seneca E.
Service was horrible. Completely messed up the entire order. Served half the table food and we had to wait 15 additional minutes for utensils and napkins. We then continued to wait for the second half of the table to get their food. We had to send back one of the orders because the "customization" of the burger was almost completely ignored. I suppose this place does not need to focus on customer service because of the built in customer base from Knotts Berry Farm. Oh well. Will never come back here again. I will leave the servers name out of the review because one person should not accept the blame for the failure of a meal. 12/09/2023 8:00 pm.
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November 2023 by jose perez
Food was bland and overpriced. Service was non exciting. To top it off I forgot my card and they lost it. Called to ask if they had it. They said yes but unfortunately couldn't go get it that day, 4 days later I called verified it was still there and they couldn't find it anymore. Not going back.
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November 2023 by Torrence White
Service was terrible, I had to ask twice for our drinks. It took forever to get our check. Never going
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November 2023 by clarkies2013
Good food. Hubby had the ribs and I had tbe cobb salad which was huge and yummy. Service was good. No issues switching out the blue cheese in my salad.
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October 2023 by Marian S.
Keep this in mind, this restaurant is located in the theme park compound. Lots of spacious seating. The service was great. David was tending the bar and he was phenomenal. He pretty was manning the bar and tables like a pro. He was attentive and hustling. The food is your typical bar food. We had the artichoke dip and the 18 piece boneless chicken. We chose garlic Parmesan and buffalo flavor, dipped in ranch dressing. Overall, this was a great experience before hitting the theme park. Definitely will come back after we're done at the theme park and support our buddy David!
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October 2023 by Rosie W.
This review is strictly for management JULIE only, we were a large party that came in I believe there was 23 of us from the point of walking in to the restaurant all the way to the end even when we were outside the doors it was horrible!! She should not be in the position given as she is not mentally prepared for that kind of power I should say! We waited a very long time to be seated which is somewhat understandable to an extent, we offered to be separated which we thought would help out, the kids enjoyed their meals and service. We on the other hand were treated badly from the start we did in fact add some people to our first initial list which Julie made it clear that she could not handle the change as it was making her job difficult which I don't get. Take a chair away or add a chair simple math! Then she decided to cut us off after having one drink and proceeded to tell us how many we had instead of checking with the server or going to the kiosk and checking for herself! She wouldn't let half of us order so we had our husband's order from their server in order for us to get food not even drinks! Then she came to say that we were making the server feel uncomfortable and we began to ask our server which she said no she wants me to close you guys out and won't let me serve you any more! Then as we were leaving she was standing there with another person who began waiving and laughing as we were walking out! There needs to be some serious retraining going on and this should not be ignored!!!!
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October 2023 by Kevin V.
I wouldn't recommend this place at all the service was absolutely terrible. The waiter I had a bad attitude and treated us like we were little kids and felt like the ambiance was just not there. Food was ok added that I had my drink spilled on me which is alright but the experience was just bad overall definitely go elsewhere for food.