Most staff and TSA were friendly and helpful.Their handling of handicap devices and seating for handicap needs work. Their fixing mine for damage caused by handling
June 2023
Lost my luggage. DFW is a shitshow. US Domestic airlines should be able to charge based on customer satisfaction ratings. American would probably rank just above Southwest as 2nd worst imo.
November 2020
Missed flight as had cruise docking problems.Gave us our fare and luggage free next day.Planes up to date and clean.Can recharge things.Free movies,programs,and music.Staff on ground and on plane very pleasant and helpful.Wonderful service.
