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March 2024 by Angela Lopez
Great team! Dr. Keshishian is always a pleasure and very lucky to be able to see him for the last couple of years. Alan was a great help and very friendly. Hope I can continue to come here. Always a pleasure.
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March 2024 by Tina Louise Cordero-Ogilvie
Went to have an optical technician fix my new frames while in Burbank yesterday 3/16/24. Was not received by the technician in a very friendly or inviting way. The customer service was lacking tremendously. I purchased my glasses/frames in the High Desert and thought the Burbank business would be more helpful. Well, it was NOT. They obviously do not provide service with a smile. Due to the poor customer service, I give this office in Burbank 1 Star.
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March 2024 by Jose Solis Jr.
Yency, in Burbank, was very helpful to adjust my reading glasses to fit tighter on my head! Thank you!
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March 2024 by zrbe
I love this place! The people are so friendly! Very welcoming and answered all my questions. Glad to know I got somewhere to go to get all my eye are needs all the time!
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February 2024 by Jemma Kerobyan
Always the best customer service, recommendations and selection to choose from. The general manager is very helpful. I would highly recommend this location. It has a special personal approach along with optical needs!
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February 2024 by Nataly Martirosyan
This location has amazing management, very helpful and kind staff, the best deals in the area, a very organized and clean environment, and are extremely responsible and orderly! Thank you!
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February 2024 by RAY ALUR
The worst experience at America's best glasses in Burbank this morning... I had my appointment at 10:20 and I wasn't called till I ask the rude Asian lady in the front desk that didn't even greet me when I walked in.. after 40 minutes of waisting my time I had the pre test with Anna she was good really nice. But the rest of the staff... Horrible.. I told them I had to go work and they lied to me saying that I was next.. guess another client that had arrived after me was seeing the doctor first and plus another guy that also arrived after me had left already after he saw the doctor..This is unbelievable how they play with patients time.! I have to thank the staff that worked at the location in Sherman oaks they were capable and efficient great customer service I used to go there for over 8 years since they closed down that location I had to deal with these shame people.... After more than 1 hour of waisting my time.. I was told that they will reschedule my appointment.. just like they don't give a for it..
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December 2023 by Michele N
This was my first time ever stepping into an America’s Best location. Upon arrival, Gigi made us feel welcomed and made the check in process super easy! We were seen by Dr. Keshishian and his attention to detail did not go unnoticed! He was super thorough and really made us feel at ease. We were also helped by Allan and he was really patient while we browsed through all their options. He was very knowledgeable with all the lenses options and made it a super fun experience. I definitely recommend this place to anyone! The staff exceeded all my expectations! Thanks!
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December 2023 by Elaina Kamali
WOW the service here is amazing. Huge shoutout to Jezz who helped me out today, she was super helpful with choosing my glasses and was so kind and funny! Love coming here for my yearly exam. Thank you all for the great service!
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December 2023 by Regina Williams
Allen was very professional and helpful. Every time I visit America’s Best, the service is wonderful. Thank you to the doctor and the entire staff.Regina Williams
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November 2023 by Vicky Villa
This place is definitely highly recommended, the personal is so professional and they do take care of the patient, they help us run the insurance and I was ready to pay out of the pocket, very thankful with the front desk lady, she is the best,I believe her name is Giggi, thank you so much, this office is located in Burbank just to be sure the review help other people to go there’s and receive quality service.
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October 2023 by Jesse Boone
I had a great, speedy experience there this week. The staff was very helpful and the doctor saw me right away. Everything was easy, and I plan to make this my new permanent store since the location near me closed in the last year. Thanks, Burbank!
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October 2023 by Karen Cavanaugh
They were incredibly busy when I arrived for my appointment, but the wait time was very reasonable. Prices were decent & Randy took great pains to ensure I paid the minimal out of pocket with my insurance!
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October 2023 by P H
Allan is the best! Speedy service and he got us the best deals for our lenses. Very good variety of frames especially brands names. Definitely plan on returning.
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September 2023 by Danielle Curtis
I purchased a 3 year eye exam from here and I just went to use my last exam and was told it expired last month. I asked why was I not given a courtesy call and I was told “we don’t do that” ….DO NOT BUY 3 YEAR PLAN FROM THEM. They will take your money and give you a text book excuse of why they can’t help. I called corporate and the woman literally sounded like a robot repeating itself.
