Burbank Jewelry Outlet is a small, family-owned business known for its excellent customer service and high-quality jewelry. The staff is friendly, knowledgeable, and treats customers with care and professionalism. They do everything in-house, including repair, design, manufacturing, and touchups, which allows for quick turnaround times and custom pieces. Many customers appreciate their ability to recreate heirloom jewelry from photos and their skill in making custom rings, pendants, and other jewelry that exceeds expectations. The business is praised for its fair pricing, honesty, and attention to detail—ensuring jewelry is sturdy and of good quality, with no issues like lost stones or prongs. Customers often mention how the staff calls them by name and goes above and beyond in service, including giving tours of their facilities. They are compassionate and patient, especially when working on special or sentimental pieces. The overall experience is described as fast, professional, and trustworthy, with many customers expressing loyalty and eagerness to return for future jewelry needs. Burbank Jewelry Outlet’s combination of craftsmanship, friendly service, and fair prices makes it a highly recommended choice for jewelry repairs, custom creations, and heirloom restorations.
Burbank Jewelry Outlet is a small, family owned business with stellar customer service. The staff is very friendly and knowledgeable. The turn around time to resize my engagement ring was quick and they answered all of my questions.
I look forward to coming back!
January 2025
Well, im still not married but what ever i got a wedding band ready.
Thanks for the great jewelery services! The repairs exceeded my expectations.
July 2024
Grea service. Amazing people and best pricing. It was a very fast service for a custom piece. Thank you guys
