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January 2024 by Dalena F
The owner Yuval Palmon is the absolute best! My car's light for the charging system came on and I was able to get it serviced the same day. Keep in mind this was on a Saturday and I came in at 8am. I also live six hours away. He finished the alternator an hour after looking at my car. I decided to get my battery changed as well which took an additional two hours but that was because my battery is behind the wheel wall. So it probably would have taken less time if it wasn't for that. He was very friendly, knowledgeable, and informative with all of my questions. Highly recommend if you are having car trouble!
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January 2024 by Uziel Madera
Very Considerate Caring StaffAlways can count on them to fix big or small issues going on with you’re Vehicle
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October 2023 by Mark P.
My wife and I service our vehicles at this shop. We drive a 2014 Mercedes E350 and 2017 Mercedes C300. We are always satisfied with the work done on our vehicles. Scheduling a service is fast and easy. Recommend this shop to anyone with any make or model.
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September 2023 by Trena T.
My service from Burbank Motor Works has always been very satisfactory. Yuval has always been honest with me about the cost. There are never any hidden fees. He is expensive, but the work has always backed up the price. Thank you, Yuval, for your service.
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September 2023 by Andrew N.
I remember the days when I had a BMW 2010 E60, Yuval would be so kind and give me a 50$ oil change at the time when regular oil change was 150$, As well as Carlos would help me and check the diagnostics on the car if I had any issues, haven't been there since 2021 since I have a new car with a warranty but the convenience was I always got a text from Yuval regarding the time for an oil change, and for a great price and as well as good mechanics!I'm glad to see this place is still kicking and in service. I highly recommend!
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August 2023 by Maddie Martin
Very trustworthy. They quickly diagnose the issue and are upfront with the cost of parts and labor. You can choose what services you'd like them to do based on that and they text you when everything is ready. They send updates on my car so I know when I'm due for other services too, without pressuring me to add on services during my appointment.
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April 2023 by Ana Christian
Honest mechanic, honest prices. As a woman he didn't try to oversell me or pretend like I didn't know what I was talking about. Very professional.
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February 2023 by Jose A.
I took in my truck to check brakes. I asked for price and Yuval told it would be 30 minutes to check and see what was needed. I left and price was a lot more than other places so I decided to not do it. When I came back to pick up truck he then said it would be $48 to check. I understand that it takes time but I think I was unfair to charge me without at least letting me know upfront.
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January 2023 by Stephen F.
Very helpful gentleman in the parts department. Researched and found what I needed, and contacted me promptly when it arrived. Perfect service!
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July 2022 by Hamlet O.
Don't take your car here . I took my Range Rover with water pump issue . I took the original Part for him to install. Supposedly he said he changed it . But still had car issues. Than. I took it back and he changes and hose and some bracket and charged $1500. Few weeks later check engine light comes on . I see coolant all over engine . I took it again and he said he needed To change a hose than called back and said it's the water pump again. Very fishy . I paid over $2000 and nothing got fixed . I took the car to dealer and said water pump was never changed . Don't trust this place . Looks like money hole .
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May 2022 by Mr. Onyok Bentot
My Mercedes-Benz E350 lost power on the freeway on the way to Van Nuys. I called multiple places to request a quote and inquire if they used Mercedes-Benz OEM (Original Mercedes-Benz Parts), and most were hesitant to respond. When I finally spoke to Mr. Palmon of Burbank Motorworks, he was completely transparent about the process and ensured me that he only uses Mercedes-Benz OEM parts. He kept me up to date during the entire repair process via text messages or phone calls. He also allowed me to retain the defective parts since I plan to reach out to Mercedes-Benz to ask for partial reimbursement for what appears to be premature failure of a part that usually never needs to be replaced for several hundred thousand miles yet it failed on my car with only 60,000 miles. I HIGHLY RECOMMEND Burbank Motorworks due to Mr. Palmon’s professionalism, kindness, and honesty. As a bonus, they completed the repair sooner than they originally promised. I plan on returning to Burbank Motorworks for all future maintenance for my Mercedes-Benz. Thank you Mr. Palmon!!!Service: Engine repair
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May 2022 by Nicholas J.
If I could give Yuval 0 stars, I would. I can't speak about wether or not his shop does good work, because I have never taken my car here. However, in May of 2022, he listed a car on Craigslist for sale - a 2005 Subaru Limited XT. After weeks of looking at other cars, I finally decided to check out Yuval's Subaru at his shop. Beautiful car, I was sold. I took out a loan from my bank to purchase the car. The day I test drove the car I was told by Yuval that the title and registration were not in his name. This was concerning. Yuval mentioned to me that the car was still under the previous owner's name. Than, Yuval told me that he would handle getting this all in my name for an extra $1k. Sketchy. I told him that I needed the paperwork to be current in order for me to proceed. Silence. Never got back to me. Didn't return my calls or texts. The next day he texts me saying "I lost interest when the deal became sketchy, good luck." Simply put, this dude is just trying to title jump and he's gaslighting me as if it's my fault. 1 star review for wasting so much of my time. If he's this dishonest about a car he is trying to sell... I can't imagine how honest he can be as a mechanic.
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April 2022 by Colleen L
After just moving to CA, I was worried about attending a local shop, but the second I met Yuval that worry disappeared. He has excellent customer service, explains everything and quotes accurately. The mechanics are quick to repair and do not cut corners. Yuval is such a kind soul, he even replaced my BMW logo as a gift. 100/10 recommend going to Burbank Motor Works!Services: General repairs & maintenance
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April 2022 by Virginia D.
I have been to Burbank Motor Works several times and always leave a happy customer. As a woman, I have felt that I was taken advantage of by other automotive businesses, but not here. Recently I took a car that I was interested in purchasing to them for an inspection. They were very honest and very helpful.
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March 2022 by Emily Tunon
I came to this awesome place of business when carmax kind of gave me the cold shoulder. Thank God I did! Found them through repair pal and really needed just to get my car a general service check (Rotation of tires, Oil Change, Checking all Brakes , and the overall car).They took car of me immediately and were very transparent with what services are rendered and pricing. 10/10 would recommend and go again. Yuval was an absolute delight. I highly recommend if you're looking for good service and a trusted place this one is it!Services: General repairs & maintenance
