Burbank Water and Power has received positive feedback for its dedicated service and efficient repair team. Recently, a customer expressed gratitude for the quick response of the repair crew who fixed a broken water main, restoring service on a holiday weekend. The team was noted for their hard work and commitment to resolving the issue promptly. Additionally, visitors to the facility have reported easy parking, helpful and friendly cashiers, and a generally low wait time during their visits. Overall, Burbank Water and Power is recognized for its reliable service and customer-friendly environment.
Mackenzie was so very helpful today with my account. There had been issues for the past 5 months and she was able to fix it in just a few minutes! She was so patient and kind. Thank you!!
October 2024
There service is amazing, the power plant is very helpful, they also provide chargepoint charging stations for ur EV, level 1 and level 2 (ccs combo) price is based on time of day and EV Type
June 2024
I called the emergency water leak services department, and Carlos answered the phone, I told him about the water problems. He told me he would dispatch the field officers to help me right away, they showed up in less than 20 minutes. Great people, great service. Thank you so much🙏👍
