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February 2024 by Ivana Kovacevic
Outstanding service! I'm truly impressed by the professionalism of the team here. Unfortunately, someone damaged my bumper and headlight on my new car. Jose went above and beyond to ensure my car was taken care of, providing genuine parts and keeping me consistently updated. I highly recommend this place for anyone needing to care for their car, whether with or without insurance.
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February 2024 by AP Saini
Amazing service, excellent customer service
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February 2024 by Estella Henderson
10/10 highly recommended
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January 2024 by Matthew Martin
Been here twice. Both times they did excellent work on my car. Communication was great and their service was on point. Highly recommended.
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January 2024 by Al Van Wagenen
Job well done, on time stall very helpful.
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December 2023 by Ezequiel Recalde Sr.
Excellent work on the repair and the personal is very courteous and will explain anything that is needed.They peomise that the car will be ready and expecific day and 90 % off the time is done.The other 10% could be due to that they found more damage when they start working on it or the wrong part was send by parts provider.
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December 2023 by Linda Aranda
I have not been involved in an accident or auto repair in decades so I really appreciate the smooth & painless process at Caliber Collision. My Service Advisor was Sasoon who was very helpful & accommodating! I wouldn't hesitate to recommend Caliber Collision to my family & friends.
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December 2023 by Ann Law
I highly recommend this repair shop in Burbank on Lake Street. Grace was an amazing & knowledgable person to handle our Claim w/Insurance & Alex Guzman made it a very smooth from start to finish with all the repairs! And as promised it was done right on time!
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December 2023 by Madison
From day one, I knew I was in good hands. Sassoon was incredibly calming and talked me through everything, as well as made sure to keep me updated throughout the entire process. He truly went above and beyond, and my car looked far better than it did even pre-accident. His attention to detail and care was amazing. I can’t even explain how grateful I am. Everyone I interacted with here was very kind and made it as easy on me as possible. I’d recommend this place a million times! I think this is the first review I’ve ever posted, but I felt strongly enough about my experience that I wanted to share it.
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November 2023 by Josey Montana McCoy
Caliber does amazing work! Their communication is incredible throughout the process and the finished product was perfect.Services: Painting
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October 2023 by Jewls Mari
My brand new car was side swiped after only having it for three months. I was so anxious and Mike made me feel like I was in great hands and I was. I had a great experience from start to finish. Mike kept me informed every step of the way and the car looks brand new again. They were even able to get it back to me a day early. I was so happy that they were able to help me get back into my car within a week! I highly recommend them.Services: Painting
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July 2023 by gigi seril
Caliber handled our claim with the utmost professionalism and really went out of the way to repair our vehicle in a timely manner. Super satisfied with the outcome. Thank you Caliber for turning a stressful situation into a positive outcome!Services: Steering & suspension repair
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July 2023 by Elisabetta B.
Second time that I fix my car here and they are simply great! I got hit and my bumper was damaged - the other party agreed for me to go through insurance and pick the collision center I wanted. The whole process was flawless, communication was great and the personnel is very friendly and accommodating. Most importantly they over delivered - I dropped my car on a Monday am and was told to pick it up on Friday pm but on Wednesday it was already done! They still kept my car until Thursday because it was more convenient for me and they moved my child car seat back and forth. So nice of them. When I picked up the car it looked brand new - they gave it a car wash for me to find it in amazing conditions. Highly recommended!!!
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July 2023 by Shelley O.
Josh and Erwin were great ! They did great work and drove me back and forth unlike Laurel canyon caliber that ruined my car and made me take an Uber.
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June 2023 by xavier Wilson
Anthony, our service advisor, did an amazing Job. Assisting us with the repair of our vehicle.He was polite, respectful, and consistent with his communication!This is has to be 10th time i have used Anthony and the caliber team, for the repair and or detailing of our vehicles. And they have always been professional and done wonderful work!Service: Painting