CarMax in Burbank offers easy car buying and selling with no haggling or pressure. They carry a large selection of used cars, trucks, and SUVs, making it easy to find what you want in one place. The process is straightforward with no hidden fees, and the online price is very similar to the final approval price. Customers report receiving top dollar when selling a car, more than other companies, and the process is quick. The customer service is frequently commended, with staff described as helpful, considerate, thoughtful, patient, and hardworking. They provide excellent service and go above and beyond, even in difficult situations or long processes. The experience is consistently good, leading to strong recommendations for anyone trying to buy a used car for a good price.
Good service, and they try to solve problems in the best way
July 2024
The best experience ever. The sale department, the service department and business office! First class treatment all the way around. Phany, Susu, Lynette and Dak are great!
July 2024
Lorenzo Mendoza the sales consultant was a huge help he did the most to make sure I ended up with a good condition car and affordable. Patient, hardworking and very excellent customer service thank you.