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March 2024 by Rick S.
Great store and great employees. And they often have great deals. Just wish they catered to more than just dogs and cat. I often need crickets and meal worms for my daughter's lizard and I have to go elsewhere. As a result I sometimes pick up dog items at the stores that have the crickets. Otherwise this place would be perfect.
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October 2023 by Arman Arutyunyan
My boy Astro and I love this place. The employees are sooo kind, always asking if they can give him a treat. The prices are fair and competitive and I always get a great parking spot. They also have a great and varied selection of almost everything.
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October 2023 by Katya Libizova
I reviewed another location I used to go to and it looks like they all have the same standards of excellent customer service. All the employees are so friendly and helpful everytime I come in and love on my pup/give him treats. Lovely shift leaders/managers. 5 paws?♥️
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October 2023 by Natalie Askren
Super attentive staff and a price match guarantee. Always have weekly specials running, and they immediately open another register so the wait is basically none. Going to ask them to carry my kitty litter so I can stop going to other stores (Oko Cat!)
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August 2023 by Christopher Slaughter
Convenient location if you're out of pet food and can't wait for online shopping/shipping. Plan better before running out! Saves LOTS of money!!!!
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August 2023 by David Ziring
Very large store with lots of wide aisles and open space. However I found few choices of probiotics and omega-3 supplements for my dog. Sales make prices reasonable.
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July 2023 by Lisa clark
My favorite pet food store in LA. The lady at the Burbank store is awesome. She recommended a food for my dogs and it changed our lives. Super happy about that.
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July 2023 by Ashley C
This place is the best pet store I've been to hands down. They have a great selection of products so no complaints there. Most importantly though everyone I've interacted with is killing it with their customer service skills. A gentleman named Daiyo was especially kind by going out of his way to help me. Another gentleman also helped me take my things to the car. Everyone here goes above and beyond, and shoutout to them for making this place amazing :)
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July 2023 by Cindy Yaros
The people that work inside of this store are really helpful! Like Patty. She's very helpful with all the questions I have?
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July 2023 by Samantha H.
I LOVE this store. But I'm knocking off a few stars because I just spent 3hrs this afternoon obsessing on picking out online a very large order for their online only 1 day flash sale, and checkout wasn't working. I finally realized everything, literally everything, I ordered was out of stock. What's the point of a sale if it's going to sell out rapid rate or you don't have enough?I'm exhausted and going to bed late because I devoted my afternoon to a one day flash sale that was utterly pointless. Come on guys. I know you need to make money, but this is a waste, I don't have the time or energy for that kind of garbage.
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July 2023 by Jacob R.
I got here feeling rather lost shopping as a first time puppy owner. I just got to say that Miguel was GREAT help and always around when we needed help. If I wasn't from the inland empire I think I would come here for all my pet needs. Thank you again to Miguel for all the help!!
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June 2023 by Leah Schmiedeke
Everything you ever wanted for your dog and much more. They have a huge selection of all types of dog food including frozen fresh. They have a good selection of pet toys and accessories as well. The store is big, aisles are wide and the store is spotlessly clean. It looks like the same experience if you have a cat or other critter sharing your life. Lots of parking too! I highly recommend this store and I’m happy to have found it.
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June 2023 by Naomi D.
Called them to see if shut their doors earlier than 8pm, and they said they do not. They always close at 8 sharp... I get there immediately after calling them at 7:58 and they shut the doors. I was really upset
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June 2023 by Candyce C
Great staff!!! They are knowledgeable, friendly, and are always willing to help. My new go-to pet store. Their cat experts are TOP NOTCH! Also, THANK YOU GRACE!
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April 2023 by Vladimir Ballesteros-Moreno
Great customer serviceFriendly and helpful staff