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March 2024 by Lola T.
Costco is the most affordable, convenient and reliable business's out there. They have so many high end products all for a great price, and their selection is always changing, so every time you go in it will be different. Some of my favorite parts of Costco are the free samples and the food court (especially the cookie, soft serve, and pepperoni pizza). I will always shop at Costco.
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March 2024 by Nick A.
I usually love Costcos, but this Costco in particular is alway over-crowded and parking is a nightmare. I almost got run over the other day because people are driving like crazy trying to get to parking spots. I recommend going to the Costco in Van Nuys, even when it's busy there it's never as chaotic as the Burbank Costco.
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March 2024 by Skyline P.
This is my closest Costco that has both gas + warehouse. Gas lines can get long but they move pretty fast. Everything and almost everyone is great- except for the one terribly-mannered cashier/pharm-tech in the pharmacy (she consistently dyes her hair blonde). During 90% of my interactions with her, she's reliably testy, agitated, snapping, blaming the customer for her own mistake. She's been like that for the last several years, so it's definitely her personality. She ruins the whole experience, I don't understand why she insists on working where she has to interact with customers. How is she still employed there?!
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February 2024 by Ariel ..
Can someone please explain to me why Louise M was on his phone while ringing us out today? He didn't ask us how we were doing or offer boxes... He just continued to talk to somebody on his phone asking where they're at.. I pay for a membership to come here, the least the staff can do is say hello.
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February 2024 by Anjali K.
Terrible customer service at this Costco Branch. The employee named Chris was rude and condescending. We have been shopping there for the past 3years and this has been our worst experience. Please do not shop at this branch . Very disappointing!!
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February 2024 by Dominica S.
- I had a disappointing experience at the Costco tire shop in Burbank with Levi Gomez. The customer service was subpar, as my car sat untouched for almost two hours, and Gomez was incredibly rude to me and several other customers. This kind of behavior is unacceptable and reflects poorly on the establishment.
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February 2024 by Ron Lopez
Love this Costco. Always have good in stocks. The rotisserie chicken is always on point. Bakery is great too. Try the chocolate cake it’s delightful. Only downside is the parking. It’s always busy here and to park it will be far. Also to get out sometimes can take a while from the parking lot. The gas station is pretty busy but moves quickly.
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February 2024 by Robert D. Alvarez
This costco is very busy! My wife and I come here twice a week, and everytime we come, we spend at least 5 to 15 minutes just to park. Once inside, this place is almost always hard to push your cart around because of how busy it gets. Other than the minor inconvenience, it's a great place to shop and we find items not sold in other costco locations. The line at the gas station is always crazy long. Weekdays is the best time to come.
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February 2024 by harry stewart
Way to crowded for my liking.
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February 2024 by Akshay Dalvi
Discriminatory staff. I literally see how customers with dark complexion gets treated here in the self-checkout lines, at the card membership counter etc. The store is well stocked but the staff is rude, low IQ and emotionally unintelligent. I saw one lady staff so rude, she yelled at the lady who is standing behind me for carrying alcohol in the self-checkout lane. Like yell “yell”. The customer was so embarassed. The staff’s IQ is lower than the temperature of their Dairy walk-in.
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February 2024 by Steven Dawson
Always crowded. People just stop in the middle of the roads and block parts of the parking lot.
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February 2024 by 정명모
Because it was a weekend, the parking lot was full, so you had to wait around for over 20 minutes to get in. It was a bit difficult because the product placement was different from domestic stores. The price of beef is about half the price in Korea, and they even have Bibigo’s Haetban. The line at Costco's flagship hot dog store is about 15 minutes.
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February 2024 by Jay Elite
Always great for gas prices!!!
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February 2024 by Alexander Khuramshin
As usual, 160$ for nothing.
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February 2024 by Eva Jimenez Roy
Love this Costco! It has a gas station too! As long as the Manager keeps my Carlsbad water, we will keep driving our of our way to come here. Definitely pick up a case of this, it really tastes different and goes down smoothly.