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October 2023 by Sebastien W.
Absolutely abysmal experience at this pharmacy. Not only was I blatantly lied to in person, but they also had the audacity to leave me on hold for over 10 minutes, clearly trying to dodge my questions. They even hung up on me! Completely unprofessional and downright rude. I strongly advise against going here.
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September 2023 by Harutyun Darbinyan
I am highly satisfied with the help that the worker did. Naira was one of the kindest person I have ever met. Thank you CVS for such great service.
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September 2023 by Angelic M.
4 am after charging the tesla, we run to cvs to use the bathroom and the employee told us is close to public, no bathrooms.
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September 2023 by Google user
I am highly satisfied with the help that the worker did. Naira was one of the kindest person I have ever met. Thank you CVS for such great service.
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July 2023 by Ms A.
They must have hired new people because so far everyone that has worked at this pharmacy has been fantastic at their service. As far as communication, work ethic, & overall being helpful & nice.
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May 2023 by Małgorzata Grzyb
Understaffed. Just hire more cashiers, it's not that hard!
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April 2023 by VP D.
I love this store and shop there very often.They carry a wide selection of products. The store is lighted just right, has wide isles and all employees are helpful and friendly, always.I always have good experiences shopping there. My previous review describes in more detail why I love this store.I just want to add that Elisa, the new employee to this location (I saw her today for the first time) was helping me today with a genuine smile - it was wonderful!
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March 2023 by Janet K.
I would rate 0 stars if I could. "I had a nightmare getting my prescription filled at CVS pharmacy on March 3, 2023. When I called the CVS pharmacy, no one answered the call and the pre recoded message was kept playing over and over again. I had to pick up antibiotic medication after getting my root canal done on March 3, 2023. I called the pharmacy 8 times to speak to someone at the pharmacy, but no luck with getting hold of a live person at the pharmacy. I had to call Rite Aid myself and spoke to the pharmacist there if they can fill the prescription because I need to take the medicine asap. Rite Aid pharmacist called the CVS pharmacy but he was not able to talk to anyone at the pharmacy either as no one answered the call. The Rite Aid Pharmacist told me I would be better off walking to the CVS pharmacy instead of keep calling them because they normally don't pick up the phone. His prior experience calling the CVS pharmacy was as equally bad as mine. I finally drove to the CVS pharmacy and there was a long waiting line at the pharmacy. When I reached the pick up line I was told they had to order the medicine because it was out of stock. I asked the pharmacist to transfer my prescription to Rite Aid pharmacy down the street. I gave him the Rite Aid phone number to talk to the pharmacy and he did. As I was driving to the Rite Aid pharmacy, I received a call from the Rite Aid pharmacist that he was not able to fill the prescription as the insurance had been already billed by the CVS pharmacy. As soon as I arrived at the Rite aid pharmacy I called the CVS pharmacy around 6:40 pm but no one picked up the phone. I even called the CVS store manager for help, but no use. I had to ask my daughter to drive to the CVS pharmacy while I was waiting at the Rite Aid pharmacy. My daughter left to the CVS pharmacy and finally talked to someone at the pharmacy when she got there. Around 6:50 pm she called me it should be cleared in the system. I asked the Rite Aid pharmacist to process the insurance but he said he could not as it was still shown as filled by CVS pharmacy in the computer system. I called my daughter back and told her to talk to the CVS pharmacy again. Apparently no one knew they had to reverse the medicine out of the billing system. After waiting 5 more minutes, the Rite Aid Pharmacist finally was able to fill the prescription and bill the insurance. What a wasting time ! My daughter and I wasted 2 hours getting the prescription filled and we both were exhausted when we got home after picking up the prescription. It was a horrible experience getting my prescription at the CVS pharmacy. The entire system of getting the prescription filled at the CVS pharmacy seemed out of control as it was impossible to get a live person at the pharmacy and no one knew what they were supposed to do. What a difference I have seen at the Rite Aid pharmacy ! There was no waiting line at the Rite Aid. I was wondering why people had to put up with the chaos created by CVS pharmacy. It's a day and night since I transferred all my prescription to Rite Aid Pharmacy. I am so happy I don't need to deal with the CVS pharmacy anymore as I have changed my pharmacy to Rite Aid. No more CVS. I regret I should have switched my pharmacy to Rite Aid sooner." -Suzanne
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March 2023 by Patrick S.
The pharmacy at this CVS is my primary. We regularly fill and manage prescriptions using the app. And they finally email receipts rather than clearing a rainforest's worth of trees for every receipt.However, half the shelves in the store section of this CVS are bare. You want kids medicine? Gone. You want bandages? Can't have 'em. Need to sooth yourself with some ice cream after striking out on everything else you came from? TOO BAD!!!Maybe, though, the shelves aren't bare. Since this CVS is relatively close to Disney Imagineering, maybe they just cater to those 999 Happy Haunts. Ghost ice cream, anyone?
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February 2023 by Madem O.
Artin, the "managing" pharmacist, may be the rudest, most disrespectful employee I have ever had the displeasure of speaking to. Beyond his notoriously unprofessional interaction with customers (as referenced in the reviews below), he was arrogant, curt, and downright vulgar when it came to a simple RX request for my child. I am appalled that THIS is the standard of professionalism that CVS has found acceptable to service their customers.Judging from the many complaints here regarding the abysmally POOR service of him and the pharmacy, CVS obviously needs to clean house and level up when it comes to hiring their employees --especially those in the sphere of management --to at least uphold a basic level of respect and professionalism when it comes to interacting with their customers. Until that happens, I will certainly be taking my business elsewhere: to an establishment where the employees are well-mannered and don't harbor blatant anger issues.
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February 2023 by Yan Gr
Never can find anything for kids. Don’t waist your time visiting this drug store.
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January 2023 by Tasha Skotnicki
Waiting on hold for 45mins+ only to be hung up on. If you do reach someone, they take less than 5 seconds to answer your question before hanging up on you. You're out of luck if you have more than 1 question for them, just have to go through the whole process all over again.
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August 2022 by Hailey H.
Worst CVS... I wouldn't waste your time going here if you need employee assistance at all. Terrible customer service. I went in to get my passport photos taken after calling in and asking if they were available to take them earlier that day. After waiting in line for 10 minutes because the employee was talking to her friend, it was finally my turn. I approached the register & asked if she could please take my passport photo as I had called a little earlier. The employee, looked at the line that was created in her 10 minute chat with her friend & said, "oh sorry, the camera is not working, it might work tomorrow..." My thoughts: But you take photos with a digital camera... but I just called lol I then proceeded to go to the CVS off victory. The staff is much more accommodating & caring. It took the employee maybe 5 min to help me thoroughly. If you need passport photos, go there! Honestly if you need anything, just go there. The CVS on the hill is terrible.
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June 2022 by Nick M.
CVS is open 24 hours for emergency medicine. I was up on a 8 foot ladder at the top. I grabbed a lemon tree branch and it had bees in it. I got stung and it hurt. I pulled out the stinger and my hand began to swell up. The pressure in my finger and hand started to become very painful. I tried ice, water and elevation. Everything helped but the pressure was getting very painful. I went to CVS at 2 AM and it was open. The crew there was very nice and helpful. They told me where the generic Benadryl was and I got some. The pain and pressure would not let up. I took the Severe allergy medicine and within 1 hour I felt some relief. I was able to sleep and my finger was 65% better the next day. I am very thankful that CVS is open 24 hours. You never know what will happen and I was ready to go into the Hospital.
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May 2021 by Evelyn De jesus
Always having trouble refilling my husband's meds. They will call to tell us its ready, but when you got there they will say not yet ready?
