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September 2022 by Mariskay H.
Sergio is awesome, my friend recommended this place for safe storage and Sergio was amazing.
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June 2022 by Denny Kleen
Been using the location on San Fernando Road since 2008. Clean, Safe, I think a great value. Staff is fantastic, always there. Great hours. Restrooms. They have someone checking the locks constantly. Loading dock, and plenty of parking in facility and on public street.
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November 2021 by Candace Levy
The guy was rude hung up the phone and proceeded to block my Phone # guess the owners of the facility fails to to care who is minding their business. These facilities ate way over charging & taking advantage of covid for their laziness. Only facility that is nice on the phone and in person is the Van Nuys location I guarantee it’s different owners!!!! That’s the difference between a company that has integrity and one that doesn’t while still having the same name!!!!
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January 2021 by matthew picheco
poor customer relations ,they could care less about there customers
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January 2021 by Gerardo Reoyo
(Translated by Google) All good but somewhat high prices.(Original)Todo bueno pero precios algo altos.
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January 2021 by Romeo M.
Friendly and helpful staff and great customer service. Called on a weekday and they were able to hold the available storage for couple days until I can swing by and take a look. I ended up taking it as the storage room is easily accessible and very convenient.
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December 2019 by Denise K.
Enterprise Self Storage deserves five stars because in 11 years of being in the spaces, no bugs! No break-ins, that alone is a good reason to come to ESS! They make sure that your space is locked! They have someone at the facility the checks on the spaces! The place is clean! Do you have a great loading dock! Lots of carts to move your stuff around in! I had a very large unit that I just shut down I still have two smaller units at this facility because if I need to work on something, i'm able to take it out and work on it in the hallway! They have a clean bathroom downstairs, and a bathroom upstairs as well! I like the hours during the week! I wish they were open a little earlier on the weekend but that's just because I'm an early bird! I think their prices are very competitive! I have used Public Storage and had lots of problems! One time I put pieces in, and just as we were leaving the facility I saw the police entering decided to go back inside to the public storage unit, and speak to the police and three units had been broken into and the contents removed! Then, water got into the unit! And they had no idea how that happened! So why would I go to public storage except to purchase boxes? I don't know! Again I have use this facility for 11 years with no problems! I love the management! And highly recommend this facility! So before you go rent from Public Storage, give ESS of call and see if they have a space! You will be As satisfying as I am
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November 2019 by Shannon T.
I've been renting storage space at ESS since 2015. The manager, Sergio, has always been helpful and provides great customer service.
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November 2019 by Sarah K.
This place is A-OK. I have a storage unit. The place is a big rickety but overall, I can access my unit and get stuff in and out. I wish they had better hours. The hours can be pretty restrictive - closes by 7 PM. That is pretty early especially if you need to get something out of the unit after work. You get what you pay for. If you want a swanky, beautiful storage unit, that is available down the street. I just needed some temporary storage until I move.
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June 2019 by Jo F.
Queer manager has sick relationship with homeless man. He let's these homeless people live in there. They come and go as they please . Shaving and dressing in the units. It's like a locker room at the YMCA. He let's them run the place.
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December 2018 by Laurent C.
They are always late in the morning !!!! Not just 2 min late but 1 h 30 min lateeee! Check out the picture on my review.
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October 2018 by Feliz Salas
Great place, great safe location, lots of options to choose from. Sergio gave us excellent customer service and made the entire experience easy and hassle-free. He went above and beyond what was required of him and we appreciated it!
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September 2018 by Feliz S.
The place itself is clean, bright, and I feel safe leaving my things here. Its a great location and easily accessible too. Their customer service is EXCELLENT. We came in and were helped by Sergio. He is the best. He really did hook us up and was so nice and friendly, too. He gave us a tour of the place, provided all the information we needed to make our choice, and gave us the time to decide on what we wanted without pressure. He went above and beyond our expectations. Thank you, Sergio!!!
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May 2018 by Vijay Geddam
Decent place and helpful staff..
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October 2017 by Mateo Toro
I've never had any problems with this company. Everything is on time and staff are quite friendly. Overall a good place to store your stuff!
